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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Re: DirectX 11 graphics issue

Hey @Happy_Hunter89

Can you give me a bit more details on what's going on exactly? I watched the video clip you linked, but it's hard to tell what's going on because of the bitrate in the video. What sort of graphical issues have you been seeing? 

/Kent

6 Replies

  • Hey. If you look at the smartphone you can see better. The problem is shadows on the grass. Shadows appear and disappear. It turns out some kind of flicker similar to artifacts.
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Happy_Hunter89 

    Ah, I see now! Thanks for clarifying that for me. 

    Are you only noticing this in particular areas like this one where there's a lot of grass or other clutter on the ground? Are you seeing any weird shadow issues with objects or on other maps? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Happy_Hunter89 

    Gotcha, thanks. 

    Have you tried making any adjustments to the in-game settings to see if that changes anything at all? 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Happy_Hunter89 

    When you have the chance could you try pulling up a DxDiag and attach it here so we can take a look? For more information on how to get the file check out the EA Help website

    Once you have the file please attach it to this thread. Thanks!

    /Kent

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