Re: Firestorm RTX freeze issue with armor plates

Hey @BoneStang  @d1art, can you upload a dxdiag for me and can you take a look in Microsoft event viewer to see if you see any crash reports getting registered. If you do can post the report for me. 🙂 

Thanks!

/Atic 

Here is my dxdiag file. Also since this issue with armor plates doesn't cause the game to crash, there is nothing in the event viewer to show regarding this issue. Its just a 1-3 second freeze, then the game resumes normally. 

I do have a crash from BFV.exe, but this crash is a different issue where the game crashes while launching/loading the new round of firestorm in a squad. Here it is below incase this helps at all:

I have the exact same issue! 😞

Hello,

i´m not sure, but DX12 (RTX on) is not recommmended with Firestorm Mode yet?

Greatings,

Grcmrn69

here is dxdiag

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@Grcmrn69 wrote:

Hello,

i´m not sure, but DX12 (RTX on) is not recommmended with Firestorm Mode yet?

Greatings,

Grcmrn69

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now that would be hilarious!

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@BoneStang wrote:

Here is my dxdiag file. Also since this issue with armor plates doesn't cause the game to crash, there is nothing in the event viewer to show regarding this issue. Its just a 1-3 second freeze, then the game resumes normally. 

I do have a crash from BFV.exe, but this crash is a different issue where the game crashes while launching/loading the new round of firestorm in a squad. Here it is below incase this helps at all:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

- <System>

  <Provider Name="Application Error" />

  <EventID Qualifiers="0">1000</EventID>

  <Level>2</Level>

  <Task>100</Task>

  <Keywords>0x80000000000000</Keywords>

  <TimeCreated SystemTime="2019-03-28T02:32:03.467586200Z" />

  <EventRecordID>2680</EventRecordID>

  <Channel>Application</Channel>

  <Computer>BD-SSD</Computer>

  <Security />

  </System>

- <EventData>

  <Data>bfv.exe</Data>

  <Data>1.0.70.49765</Data>

  <Data>5c8eb655</Data>

  <Data>KERNELBASE.dll</Data>

  <Data>10.0.17763.348</Data>

  <Data>d620e319</Data>

  <Data>887a0005</Data>

  <Data>0000000000039149</Data>

  <Data>3110</Data>

  <Data>01d4e508d3d5dfe6</Data>

  <Data>H:\Origin Games\Battlefield V\bfv.exe</Data>

  <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>

  <Data>1f30c028-1363-4054-9c46-1bf878dbe02e</Data>

  <Data />

  <Data />

  </EventData>

  </Event>

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You will find your error code in this line - 887a0005. This is the error code you're getting. This is a DirectX error code, as well as this one 887a0006. I'm getting both of this at random ONLY with DXR enabled.

How long should we wait until we can play with DXR?

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@EA_Atic wrote:

Thanks for the update! 

 

I have sent it on to the team and they are looking into the issue, for lag while picking up armour plate with RTX/DX12 on. 

 

/Atic 

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Please, tell them that there are also crashes with only DXR enabled! It's not only connected to the armor plates!

Thank you in advance.

We are aware of crashing issues with DXR and dx12 for Battlefield V, the team are investigating those issues. 
 
No eta currently for a fix has been announced, I'll try to keep this as up to date as possible. 
 
/Atic 

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@EA_Atic wrote:

We are aware of crashing issues with DXR and dx12 for Battlefield V, the team are investigating those issues. 
 
No eta currently for a fix has been announced, I'll try to keep this as up to date as possible. 
 
/Atic 

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I hope this won't be left in the dust. If you manage to keep this up to date and the developers fix it, you deserve a raise, because you're the first one who actually reported this for the past 4 months.

Atic, any feedback on this? Do the developers know about the crashes with DXR enabled and also freezing when armor plates are used?

I have the exact same problem equipping the first armor plate with DXR enabled playing Firestorm.  I go to equip the armor plate for the first time in a round, game freezes for a few seconds and then resumes normally for the rest of the round.  I also either crash to desktop, freeze up, or get stuck in a loading loop every 3rd round of Firestorm on the Halvoy map loading screen.  Wish there were a fix for this, the game mode has been out now for a significant amount of time...  I have tried all the different trouble shooting things.  This is a problem with the game or the drivers.  Dice and/or Nvidia need to fix this.

Intel i7 8700 K (Stock Frequencies)

Aorus Z370 Gaming 7

Aorus RTX 2080 Ti

32 GB G.Skill F4-3200C16D-32GTZKW (XMP Enabled)

Samsung 960 Evo 1TB NVMe (Game installed on this)

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@LiftShadow_UT wrote:

I have the exact same problem equipping the first armor plate with DXR enabled playing Firestorm.  I go to equip the armor plate for the first time in a round, game freezes for a few seconds and then resumes normally for the rest of the round.  I also either crash to desktop, freeze up, or get stuck in a loading loop every 3rd round of Firestorm on the Halvoy map loading screen.  Wish there were a fix for this, the game mode has been out now for a significant amount of time...  I have tried all the different trouble shooting things.  This is a problem with the game or the drivers.  Dice and/or Nvidia need to fix this.

Intel i7 8700 K (Stock Frequencies)

Aorus Z370 Gaming 7

Aorus RTX 2080 Ti

32 GB G.Skill F4-3200C16D-32GTZKW (XMP Enabled)

Samsung 960 Evo 1TB NVMe (Game installed on this)

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Yup. Firestorm has been around for a while now, not to mention the DXR that we CAN'T play with. BFV and RTX cards are mainly advertised for their RTX "capabilities" in BFV, hilariously the RTX doesn't work. I bought rtx 2080 to play Battlefield 5 with RTX, and now I can't... plus all the other people who bought an rtx card.

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@_S7ORM-BRINGR wrote:

Atic, any feedback on this? Do the developers know about the crashes with DXR enabled and also freezing when armor plates are used?

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up

Hello everyone, 

No new update at this time, they team are still working on RTX issues for Battlefield V. 

Thanks!

/Atic 

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@EA_Atic wrote:

Hello everyone, 

No new update at this time, they team are still working on RTX issues for Battlefield V. 

Thanks!

/Atic 

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Thank you for the feedback, it's good to know they're working on it. Keep us updated, please.

@EA_Atic , any updates? What's the status?

P.S: Same crashing issues with DXR enabled with the newest drivers 430.39

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@_S7ORM-BRINGR wrote:

@EA_Atic , any updates? What's the status?

P.S: Same crashing issues with DXR enabled with the newest drivers 430.39

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up

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@_S7ORM-BRINGR wrote:

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@_S7ORM-BRINGR wrote:

@EA_Atic , any updates? What's the status?

P.S: Same crashing issues with DXR enabled with the newest drivers 430.39

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up

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up

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@EA_Atic wrote:

Hello everyone, 

No new update at this time, they team are still working on RTX issues for Battlefield V. 

Thanks!

/Atic 

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@EA_Atic , any updates?

Still no RTX fix with the latest game update??  Come on Dice...

5/4/2019 still freezing when applying armor, sometimes crashes. Also, for whatever reason, it did the freeze when someone NEAR me put on armor....

RTX on |  2080ti | Ryzon Threadripper 2920X

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@bennybennyboo wrote:

5/4/2019 still freezing when applying armor, sometimes crashes. Also, for whatever reason, it did the freeze when someone NEAR me put on armor....

RTX on |  2080ti | Ryzon Threadripper 2920X

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Same, currently using 430.53 hotfix driver. @EA_Atic , @EA_Blueberry , how much longer we should wait?