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Re: Lack of Firestorm Servers Australia BFV

We have an update about server for Firestorm in Australia. @FuzZi_Wuzzi_BEaR 
 

 
Hello Battlefield V: Firestorm players!
 
As you know, we released Battlefield V: Firestorm on Monday, March 25th, 2019. Since then we’ve been listening to feedback from our players around the globe.
One of the key points we’ve focused on is the matchmaking in specific regions – particularly Brazil, Australia/Oceania, and South Africa.
 
Matchmaking in Battlefield V: Firestorm requires a certain amount of players to be connecting at the same time to initiate a server. Unfortunately, in some regions with lower player populations, this increases matchmaking time or forces players to connect to pingsites that are more populated.
 
We are continuing to look at options to improve this situation without having players connect to empty servers, and we’re always listening to your feedback. We’ll keep you posted on any updates or changes as we identify and roll out more solutions.
 
Thanks and we’ll see you on the battlefield!
 
The Teams at EA/DICE
 

 
/Atic

14 Replies

  • And yet whenever I searched for a Squad I would instantly find 3 players to join me.  There wasn't a lack of players in Australia, I had at least 6 friends trying to connect to the game also.
    There isn't a lack of people in Australia who want to play firestorm, please set up 24/7 servers in Australia for us... or at least 1 !

  • ProfessorChaosN's avatar
    ProfessorChaosN
    7 years ago

    Yeah,

    The answers the EA Atic guy gives are totally useless.

    He's just rehasing old information and doesn't actually have anything new.

    The Oceania servers are not there.

    And can't even get onto Singapore servers anymore it seems (currently been in queue for about 25 minutes).

  • FuzZi_Wuzzi_BEa's avatar
    FuzZi_Wuzzi_BEa
    7 years ago
    exactly my thoughts, its only from about 8PM AEST Qld time that I can get into a server and play with 120 ping in less than 10 mins.
    So it does work after like 7PM. but simply not good enough only been able to play at some hours of the night.
  • Is this seriously your response as the Community Manager? so personable...you are really trying to build trust with your community.

    Where is your passion and drive to help the community you respresent?

    We are obviously are having issues with a mode that was promised and sold to us. We have been left in the dark and just feed responses drafted by the EA legal team. 

    If its a player issue, why are you not trying to getting the community together? or organising events and times to enable us to play.

    Such a poor response, so dissapointing.

  • I have been unable to get any type of game since i purchased the game

    I reckon if you can't fix the problem and give Australia its own servers then you should refund our money.

  • It's been weeks since I could play Firestorm Australia.

    Would this qualify for a refund?

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    @Man-Furr 

    Are you able to get into a match now?

    Afternoon folks -

    Super quick update on a backend change that we've made for Firestorm today. This is all on the server side so you won't need to grab a patch or anything to see the changes.

    🔧 The 60 second pre-round timer now activates when 32 players are connected, and have loaded into the lobby.

    🔧 Said timer will now instantly skip to 10 seconds when 64 players have loaded in.

    🔧 We've also reduced the number of players required to create a lobby in Firestorm. These will spawn without a timer until 32 players have connected.

    (Source)

  • Man-Furr's avatar
    Man-Furr
    7 years ago

    Unfortunately I cannot join servers (16/05/19) even with new changes. I don't know if the latest changes would help as I assume alot of Australian players have abandoned trying to join and not from a lack of trying. 

    In the past being unable to join servers was not from a lack of numbers but I fear that is the case now. The mode was enjoyable but not sure it can be revived in Aus.

  • We can get into a match when it connects us I think to the Singapore / Asia server .. and the ping I get is like 120 which is fine and the player count goes up fast...🙂

    But when it connected us to the Australian server in which I was getting about 25 ping, we only had low numbers of players as most of  Australia thinks firestorm is dead.  
    People need to be made aware  that our region is working properly, could you possibly do something about this?  :eahigh_file:

    It is good that we can finally connect and wait in the large room while waiting for enough people to join rather than searching for a game and timing out.

    It would be great if we had the choice of connecting to the Asia or Australian Server.  

    Just so you know many of my New Zealand buddies are still receiving 250+ pings when connecting to Australia/Asia servers which seems strange

  • TRDB00STED's avatar
    TRDB00STED
    7 years ago

    Its a darn joke i dont under stand why it takes so long to find a match and then it says maych making cancelled  they could just add bots for now till they can find a long term solution but na the gotta add more usless stuff to the game.its a good game just need better developers

  • @TRDB00STED I can usually get a game in the afternoon-evening now within 3-5 mins if its working.. feel free to add me in origin if you want to squad up (Fuzzi_Wuzzi_Bear)
  • And how about malaysia? I waited for too long and still doesn’t work.. this is so frustrating, EA.

  • Spoiler
    Spoiler
    This is my first time and last time I will every buy a dice or EA game you are thievs is there a way to get my money back do what this bad game bvv and live in South Africa your problem is not my problem so dont guve excuses. Put it on your sale and tell use you would not be able to play. 

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