Re: Mouse stuttering I was told by EA Help to post here

Hello, i tried using different pollingrates in razer synapse which is 125,500 and 1000 if i remember it right. I also tried different things via windows mouse settings and i still have the issue.

I still need help so if anyone could figure out what my problem is i would be very happy.

What have you already tried to solve this issue?

Are you using Raw mouse input?

Reading https://answers.ea.com/t5/Technical-Issues/How-To-Write-amp-Get-Responses-for-Your-Technical-Issue/m-p/7160970#M360 and providing some more information will help.

ill do this and messege you back.

Here is the DXDiag that you asked for and here is the video showing everything you wanted to see, including some * gameplay to show how my mouse stutters etc.

Video: https://www.youtube.com/watch?v=kwNdrUoz0Gc&feature=youtu.be

By the way sorry for replying so late i haven't been around my PC this week.

I tried to spot the mouse stutter you mentioned but all I saw was some general stutters which seemed to be from CPU spikes caused by your 4 core CPU (BFV likes 6+). That can probably be helped by lowering your field of view and limiting your maximum FPS to slightly below your average FPS. You might also want to rule out third party applications messing up by trying to game after a proper clean boot:

https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

So you don't know what the stutter issue is? Would it help you more if i tell you i have the same stutter in BF1 BF4 aswell?