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10 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Botha2005 

    That's it, thanks!

    I didn't see anything in the DxDiag that jumps out as a likely cause for this, unfortunately. I have seem some cases where game overlays can cause similar problems. When you've got the chance could you try disabling the Origin in-game overlay to see if that makes any difference at all? 

    If you go to the Settings in the Origin client you should be able to disable the overlay from there. Let me know if you're still running into the same issues with your inputs after that. Thanks again. 

    /Kent

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Botha2005 

    Thanks for giving it a shot!

    When you've got a chance would you be able to set up a Clean Boot on your PC to see if that helps at all? For more information on how to set one up check out the EA Help website

    If you're still running into this same issue after that please let me know. Thanks!

    /Kent

  • @EA_Kent 

    Sorry but could you possibly add me on discord I would like to discuss somethings further.


    SneezyDwarf_ZA
    #7045
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    Hey @Botha2005

    I'm afraid I wouldn't be able to add you on Discord, but you can send me a direct message here on Answers HQ if there's something you weren't comfortable asking in this thread. 

    /Kent

  • @EA_Kent 

    No nothing like that it just takes so long to keep talking through replies like this it would just be faster to type through discord or something like that 

    So the reason I wanted to talk again was the problem started happening again where my mouse is broken ingame but in the pause menu the mouse is fine 
    I even tried to buy a new mouse and it did the same thing so I am very confused if you have any idea as to why it would help alot.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Botha2005 

    Ah, I see. Thanks for letting me know. 

    Did you re-enable any of the startup programs that you had disabled before when you set up the clean boot? 

    /Kent

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