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EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Re: Server Browser for BFV on PS4 showing no or incorrect ping For my region

Hi @jrcusson75


That's definitely weird. It almost sounds like the game thinks you're in a different location. 

Let's try running through some troubleshooting to see if we can help out with this. I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website. If it's still happening after that check out the PS4-specific steps as well. Let me know how that goes when you have the chance. 

Thanks!

/Kent

4 Replies

  • jrcusson75's avatar
    jrcusson75
    Rising Rookie
    6 years ago

    So I went through all the troubleshooting steps. The only things I came across that could pose a problem was my Nat type was Type 2, not 1. 

    My ports on my modem, have nothing being forwarded. Should I forward ports specially for bfv. My UPNP is on. Dmz is off on my modem. 

    Again when I went on to play, the server browser defaulted to Europe. I closed out the game only to get the same region but with the ping greyed out. Turned off PS4, that correct the issue for one match but shortly afterwards, my ping increased even within NA servers. It’s like I was put back into a different region. At this point in time the issue is occurring so often I can’t even get into a match with network icons showing up on my screen. 

    This was posted to the games Trello board a few weeks ago. I wonder if this applies to the server browser as well. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @jrcusson75 

    That's a good question. I'll forward up your details to the team to add them to this investigation. It sounds like it could be part of the same issue they're tracking. 

    /Kent

  • jrcusson75's avatar
    jrcusson75
    Rising Rookie
    6 years ago

    If you find out anything can you please yet me know by posting here. Or if the team needs any additional info they can send a pm. 

    Thank you. 

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @jrcusson75 wrote:

    If you find out anything can you please yet me know by posting here. Or if the team needs any additional info they can send a pm. 

    Thank you. 


    If I hear back with any updates I'll let you know. 👍

    /Kent

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