Re: Video Settings Causing reset on change. Makes me restart Prologue.

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@DarthFDG wrote:

Why is this topic marked Solved?  The issue is clearly not solved.

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The original poster's issue was solved, so that person (or EA personal) marked it as solved. That's how Answers HQ works, however, the thread does contain other solutions and information as to why it's most likely happening.

As a Champion on this site, I think you should have known that.

If anyone still has this issue and all the solutions and background information in this thread was not enough then I would advise creating a new thread, adding all the information from https://answers.ea.com/t5/Technical-Issues/How-To-Write-amp-Get-Responses-for-Your-Technical-Issue/m-p/7160970#M360 and making sure to mention what solutions from this thread has already been tried and what the results were.

@Carbonic - I'm very clear on what constitutes a solved issue.  This is why I'm questioning why it is marked as solved.

As you mentioned, there is a way to treat the symptom, not a fix for the issue.

I needed a solution I didn't find anywhere else, and reported it as as bug.

You can find my solution here: https://answers.ea.com/t5/Bug-Reports/Battlefield-V-Having-to-play-intro-mission-every-time-you-start/m-p/7182309#M1282

I do not have a bf5 folder in documents?