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AlexSchumi1981's avatar
AlexSchumi1981
7 years ago

Re: Xbox Known Issues: Update 5.0

@EA_Blueberry wrote:

*Update*

If you own the game but are getting the "trial" error, please power cycle your console as the team implemented a hotfix. Keep us updated on any issues you experience so we can relay it up the chain.

How to power cycle your Xbox console:

  1. Turn off the Xbox One console by pressing the Xbox button  on the front of the console for about 10 seconds until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.

Important Be sure to wait 10 seconds. This step resets the power supply.

  1. Plug the console power cable back in.
  2. Press the Xbox button  on your console to turn on the Xbox One.

not helping !!! all so there is a trial version !!!! play on x box one x, by subscription ea access

2 Replies

  • CmndrRex44's avatar
    CmndrRex44
    7 years ago

    OK, so it is working and I was able to get on this morning but is it really fixed. I noticed it said trial with 4-days remaining. Is this still going to work after 4 days. 

  • CmndrRex44's avatar
    CmndrRex44
    6 years ago

    As I suspected, now that the 4 day trial is over it's back to saying upgrade/trial user. This is getting old and needs to be fixed. 

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