Re: [Xbox One] Game thinks I’m a trial player

Last week I spoke with EA and Xbox support, EA said it was Xbox issue, they should fix it. Xbox said EA knows about the problem and they set a deadline to fix this problem on the 16th of November and here we are, still not being able to play, hahahaha. Today I spoke with them again and EA support people seems not to have a clue about this issue, whatsoever. They just say "Go to Xbox, it's a problem with their downloaded games, bla bla bla" and Xbox says "Well, since it's only happening with BFV, seems to be a problem on EA's side". And so on.

It's quite frustraiting when they do this.

One of the EA guys I spoke to last week told me my account (the one without GPU) was set as a Trial User and that I didn't own the game at all, nor I was supposed to be able to download it. I sent him some pictures on how does it work on Xbox One when you use GPU from another user/account, took a picture of BFV installed and so on.

I can play any other game from the EA Play list, online or story mode, but BF V is the one giving us the problem.

This post goes back to 2019, where the bug started to appear and still no fix for this.

I was hoping the update that took place today was the one fixing the problem, but it was only a 3 Gb update to make the menu look different, xD