Forum Discussion

Lloydy33's avatar
Lloydy33
6 years ago
Solved

"Rubber banding" or "lag" since recent update

Since the most recent update, I have been rubber banding in games and getting notifications in the right corner regarding a weak connection yet my connection is absolutely fine and the ping remains b...
  • EA_Kent's avatar
    EA_Kent
    6 years ago

    @Lloydy33 

    You're welcome!

    I'm glad to hear it's been running better for you! Thanks for following up to let me know how it went. 👍

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

@Lloydy33 

Thank you for following up! 

When you've got a chance can you try updating the DNS settings on your PS4 to see if that helps at all? I've seen some cases where using a different DNS can help in situations like this as well. To update your DNS settings follow the steps below: 

  1. Open up the Settings on your PS4, then go to Network. From there go to Set Up Internet Connection, and select either WiFi or LAN cable depending on what you're using. 
  2. Select Custom > IP Address Settings (Automatic) > DHCP Host Name (Do Not Use) > DNS Settings (Manual) 
  3. Enter the Primary DNS as 8.8.8.8 and the secondary DNS as 8.8.4.4 -- This is the public Google DNS, but if there's a different public DNS you would rather use instead that's OK as well. 
  4. Select Next > MTU Settings (Automatic) > Proxy Server (Do Not Use) > Test Internet Connection 

Let me know if that helps at all with the lag issues you've been seeing. Thanks again!

/Kent

Lloydy33's avatar
Lloydy33
6 years ago

Hi!

Thanks a lot for the advice, the performance improved drastically! I didn't seem to feel or experience any rubber banding during the game, and the shots felt like they were hitting when they should. However,  I still get a connection warning icon on the right side of the screen, but it has changed from dark orange to light orange.

This seems acceptable though for now, I'll update you if it goes back to how it was! Thanks!

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @Lloydy33 

    You're welcome!

    I'm glad to hear it's been running better for you! Thanks for following up to let me know how it went. 👍

    /Kent

    • Lloydy33's avatar
      Lloydy33
      6 years ago

      And thank you for helping me out! All my other searches and questions on other sites proved fruitless!

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