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WSPC-Andi-69's avatar
WSPC-Andi-69
7 years ago
Solved

Russian player need help

Hello! 
Russian players need help! 
The absolute inaction of EA Russia! 
The overwhelming majority of players in Russia cannot connect to the EA servers. Trouble 2000 is constantly being released (unabe to connection). 
On the Russian support branch, the community manager (EA_Archi) does not respond to the topic about this error. 
Please inform the head office or the support center of Europe. 

It is impossible to play from Russia. 
EA Russia does not want to take any action to solve this problem. They cannot even officially notify Roskomnadzor (government service for control and supervision in the field of media, mass communications, information technology and communications, protection of the rights of personal data subjects) about the existence of such problems. Roskomnadzor. 

Roskomnadzor may not suspect that it has banned ip addresses that interfere with the normal operation of international EA servers. 
Take action to EA Russia. Insignificant quality of work of the Russian department.

  • EA_Atic's avatar
    EA_Atic
    7 years ago

    Hey everyone,

    No new status update, we are still investigating it and all the information you have sent on is helping.

    The team is investigating the issue but no ETA for a fix.

    We haven't forgotten you. 

    /Atic

    EDIT: The problem should be fixed now. Thank you for your patience!

176 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago

    Many people in Russia have the same problem. Please report about this. We’ve already done all standard tips to improving connection to EA servers but it hasn’t helped... some time we lost connection in game, some time we have “error:20000” and can’t start the multiplayer game... We’re hoping  for your help 🙂

  • Sorry12iq's avatar
    Sorry12iq
    7 years ago

    Same problem. From November 15 to 16 there were no problems with connection, it played normally. from November 17, connection problems began, namely error 2000. Connection problems continue to this day. EA, can you do anything for the Russian region?

  • Ironc1ad's avatar
    Ironc1ad
    7 years ago

    Same here. People in Russia experience very unstable connection to EA online (error 2000). That's impossible to play BF V with such problems. We count on your help!

  • Anonymous's avatar
    Anonymous
    7 years ago

    fix the error☹️

  • 1s6x's avatar
    1s6x
    7 years ago
    Same here. Can't even change my loadout and can't load server list even if i manage to login. Game just stuck at times and randomly gives access again. Game is good, please do something
  • Anonymous's avatar
    Anonymous
    7 years ago

    такая же проблема ! 

  • EA_Unity's avatar
    EA_Unity
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    7 years ago

    Hello everyone, 

    I would like to thank everyone who provided feedback, we are watching multiple threads and gathering the required examples in the background.

    We are aware that this is a major issue among Russian players and we are currently investigating in order to provide a solution.

    Thank you for your patience in the meantime, we will send an update as soon as possible. 

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