Screen Disconnects
Product: Battlefield V Platform:PC Please specify your platform model. PC AMD or Nvidia Model Number AMD Radeon RX 5700 XT Enter RAM memory size in GB 16 GB Are you using any software with an ov...
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EA_Kent
Community Manager
Community ManagerGotcha. Did it give any error messages at all when it crashed, or did it just go straight to the desktop?
/Kent
First the screen freezes then goes black and then it goes back to my desktop.
- EA_Kent
@thunderbud24 wrote:
First the screen freezes then goes black and then it goes back to my desktop.
Got it. Have you had a chance to try repairing the game in Origin to see if that helps at all? There might be something missing or corrupted in the game data causing the crash.
If you right-click on Battlefield V in your Library you should see a Repair option in the menu that comes up. Let me know if that helps at all.
/Kent
I haven't tried that yet but when I get the chance to I'll try that and let you know how that worked.
Just tried playing after repairing and it still crashed before I could finish a game.
- EA_Kent
@thunderbud24 wrote:
Just tried playing after repairing and it still crashed before I could finish a game.
Thanks for giving it a shot for me. When you've got a chance can you pull up a DxDiag so we can take a look? For more info on how to grab the file check out the EA Help website. Once you have it you can attach it to this thread.
Thanks!
/Kent
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