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Anonymous's avatar
Anonymous
7 years ago
Approved

Screen size too large

Product: Battlefield V
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4 Pro
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Video
Please select your region North America
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug There is no option to resize the screen and part of the HUD is cut off as well as words that are part of sentences that should span the screen. The screen size does not auto size to the settings of the playstation either. I'm talking about the settings under "sound and screen" then "display area settings." So my problem is that I am not seeing all of the screen that I should be.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Use an older 720p television connected via an HDMI cable.
What happens when the bug occurs? I can not see the outer edges of the screen.
What should be happening instead? I should be seeing all of the screen.

This could be solved via an in game option like the previous battlefield games, or by allowing it to follow the playstation settings like I have described above.

1 Reply

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey @chickensangwich

    I saw a similar issue like this for a Madden user. There should be settings within your PS4 console to adjust the video if you're experiencing some display issues like that. The user unfortunately didn't tell me specifically what it was but mentioned it was corrected by going to their PlayStation 4 video settings.

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