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azkatov's avatar
azkatov
7 years ago

Sony Bluetooth WH-1000XM2 - No Sound when map is loaded.

Title says it all.

I use this headset as it was great with Battlefield 1. 

As soon as the map is loaded and in game, the sound cuts off.

Tried turning off and on the headset.

Deselecting and reselecting the device from windows Sound settings. 

Rebooted computer and still the same thing. 

Unplugged and replugged BT dongle. 

Switching from stereo, headphone and 3d headphone with no change. 

Turned on my Logitech 930 and worked right away. 

i7 6700k

Strix 1080ti

Windows 10 up to date. 

16 GB Ram. 

17 Replies

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  • infi_xD's avatar
    infi_xD
    7 years ago

    I just updated today after a month and the problem remains.

  • infi_xD's avatar
    infi_xD
    7 years ago

    the headset has only ever autodetected and works with every other game i own...

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    7 years ago

    Hey everyone, 

    Thanks for all the reports! 

    We are looking into this issue, no ETA on any fixes. 

    I'll keep you updated.

    Thanks!

    /Atic

  • KimJerUn's avatar
    KimJerUn
    7 years ago

    I have the same issue. I've seen this exact issue in 1 other game: Path of Exile. It seems to be related to the headset's output. In PoE I can fix the issue by manually choosing the right input/output devices but BF relies on system settings. I hope this helps

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