Forum Discussion
Here is my dxdiag.
BTW I did run CCleaner yesterday but that didn't fix the black screen.
I don't know if your using a router or not but I unplugged mine and connected the cable directly into the back of my tower. ive been playing most the day with only a few freezes. big Improvement...
- 7 years agoyeah even after the Driver update of nvidia this is still happening
- 7 years agoPatch didn't fix the issue. Just FYI.
- 7 years ago
ya man I must of just got lucky yesterday with the consecutive games, cause to day I haven't had a back to back game yet.
- 7 years agoyeah same maybe 2 games in a row and that's it black screen. i used to play 6-8 rounds and now even 1 is a lucky to play. ffs DICE/ea find a fix a lot of people have it.
- 7 years agoit seems when i pull out my second screen (60hz) HDMI plug from the back of my Graphic card it seems to play much longer games.
- EA_Atic7 years ago
DICE Team
Hey everyone,
What game modes do you get this issue in, and I'm assuming everyone is on PC?
What region are you playing in, do you have high ping while playing and the last question do you see the loading arrow in the corner?
[Edit added a few more questions)
/Atic
- 7 years ago
Yes, i'm on PC and i'm getting the problem on Conquest and sometimes even in the middle of operation days, essentially every time the game tries to load a new map. Sometimes the game does manage to load a new round though. I did post this problem on reddit and some people on Xbox are getting the same problem.
- 7 years agoyeah atic i play mainly oportions. im playing on eu my ping is around 60 and what you mean the loading arrow? in the end or while playing? when the issues is happening is usually in the end of the game the arrow circle for ever and nothing happens
- 7 years ago
I'm on PC - U.S. East.
Playing conquest either by joining on friends or through the play now option.
Ping is good.
I had been seeing 2 of the loading V symbols in the corner, now I see 1.
- 7 years ago
[Answering added questions]
I am playing on finland EU, ping is from 60 to 70 and yes, i see the loading arrow in the top right corner. Also i'm playing on 4G internet which is usually good quality, from 30 to 50 Mb internet speeds.Adding that sometimes if i press the continue button fast after a round i get 2 loading arrows, but usually just 1.
- Anonymous7 years ago
I have the same issue. It started 2 days ago when i was playing with a friend, i reinstalled the game and today it was working perfectly UNTIL my friend joined my squad an d that very match it froze again.
Between matches, dual loading-thingies in top right corner, only while playing with friend.
- Anonymous7 years ago
i have same problem can some one tell us how to fix it please ?
- 7 years ago
I play on a PC. I primarily play Conquest or Operations but it has happened during the Infantry battle too. Like others have said, I typically have to reload the game between Conquest matches and sometimes between Days of Operations but more usual would be to play through an Operation map then have to reload the game when it changes.
It doesn't seem to matter whether I press 'Continue' or wait for the timer to expire for next map.
When the game first came out I used the Quick match but I'e been trying to use Advanced server search and pick US servers to play now with the strongest connection for me.
My ping is not "high" I don't think - usually around 80.
I see the loading arrow in the top right corner and sometimes there are 2 arrows. Sometimes it is black screen but sometimes it is the map I just played in the background. Whether black screen or last map I do see the loading arrow, sometimes 2 arrows beside each other, and the squad bar at the bottom. I can click the button on the right end of the squad bar to see my squad (as if they are still in my squad as I don't preload with a squad these are players I am randomly playing with) and return to the previous screen but no other actions are possible.
(edited to add my platform: PC)
- Anonymous7 years ago
Hi everyone, I'm from Brazil, I'm having a problema. âšī¸ Pc
- 7 years agoCome on!!!! you are not giving solutions.... i think that if you read all post you dont have to do so many questions. Just give a solution or confess that the game is a bag full of errors
- 7 years ago
Same Issue, I had no problems in beta however.
Product: Battlefield 5
Platform: PCSummarize your bug: I bought the game and have origin access so it looks like i have 2 copies.
I can play any game mode at at the end of the match it will do 1 off 3 things.
1. It auto moves me to a black screen with a loading symbol in top right corner part way through the next match count down timer.
or
2. if it lets me wait out the timer or i hit continue it puts me into the same black screen or the start image of the previous map and 2 loading symbols in the top right corner semi overlapping each other.
During the timer the loading symbol in the top right never goes away.
or
3. 1% of the time on the end of round screens the loading symbol in the top right will go away after a few seconds and the next match will load up correctly.
How often does the bug occur? 99%
Please select your region: Oceania
In what game mode did the bug occur? All
Enter RAM memory size in GB: 16gb - I am using less than 60%GPU: GTX 1080 Ti
Other thank this the game is great with minor issues đ
- 7 years ago
exactly the same thing here man if you find a fix or here if ea is even aware of the problem let us know
- 7 years ago
I'm having the same issue, I've got video too if it would help. I was able to play two games for the first time tonight, after that I had to Alt-F4 though.
- 7 years agoHas become unplayable since the patch, one round then locks up at loading screen with arrow continuously going round. Only way to get out of it is to Alt F4.
- 7 years ago
An update, I spoke with Claus on twitter (@EAHelp), it looks like we're not actually getting the end of round so it's leaving us in limbo. It's on the known issues list in the server section for PC.
Status: Currently investigating.
- EA_Blueberry7 years ago
Community Manager
Hey @Foogars
That is currently listed in the known issues list for your own reference.
- The player doesn't get any EoR between rounds when the player joins a server outside of region
- When the round ends, the best squad screen shows up but it is never followed by an EoR leaving the player in a black loading screen.
- Status: Currently investigating.
We understand this can be terribly frustrating to deal with and want to assure you the team is working to address this as quickly as possible. Thanks for hanging in there and we'll update everyone as soon as we can.
- 7 years ago
@EA_Blueberry wrote:Hey @Foogars
That is currently listed in the known issues list for your own reference.
- The player doesn't get any EoR between rounds when the player joins a server outside of region
I am sometimes getting the EoR but then styill get the infinite loading screen.
What do you mean outside region? im New Zealand and i play Oceania..
- 7 years ago
In the Platform specific bugs, PC section under the Server header is the one I was referring to where "The user remains stuck in the Pre Round Screen after EoR". I imagine this hits more of us than joining servers outside of our region.
- 7 years ago
I tried clean boot with a game repair and it didn't resolve this.
I tried launching from Nvidia Experience and for the 1st time got to play 2 Conquest matches in a row! Then it stuck on the finished map and wouldn't continue to next one.
I've been trying suggestions from EA Help for a week now since Origin Premier Access launch on the 9th. It seems to me that we players have done our part in troubleshooting and the issue is not generally our hardware or loaded software unless Windows itself is the problem.
I think I've worn out my Alt + TAB buttons and am very tired of starting fresh after every game.
- 7 years ago
Ea games is ignoring all 70 messages that we have on this post. This is a major issue and we all collaborated with all the troubleshooting available from our part. Why they Don't accepted that they sell us a
broken game ,đ
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