It's pretty bad that this is going on for such a long time. Very misleading, especially with the current Origin Access promotion going on. Some people have download caps, you know.
It would be great if this information would be shared with the people that man the live chat on EA Help. Unfortunately the error message is misleading and I thought there was a problem with my account, so I contacted EA Help and they made me download the game again. Of course it's still not working.
Now I find this thread.
Well, at least this lesson only cost me 99 cents.
That's the worst part in my opinion. EA continues to avertise the trial when they know it does not work! Top it all off with the fact they can't even share the info to their whole team ......
