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xarnas2's avatar
4 years ago
Solved

unable to connect to EA servers battlefield 5

i bought this game yesterday from eneba.com and when i open it it sayd unable to connect to JS bundle and it shows there is an update when i press update it does nothing when i pressed update the first time it started updating but i accidently clicked cancel and it now doesnt let me update it and when i press connect to ea servers it just says unable to connect to EA servers  can someone please help😢 i even tried to run as andministrator it didnt work ☹️

  • Hi @xarnas2

    Did you purchase an Origin code for the game? If so, can you try clearing out your Origin cache to see if that helps at all? Sometimes issues with the client's cached data can cause things like this, so I'm curious if that might help. 

    You can find more information on how to clear the cache over at the EA Help website. Please let me know how that goes once you've had the chance to give it a shot. Thanks!

    /Kent

1 Reply

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @xarnas2

    Did you purchase an Origin code for the game? If so, can you try clearing out your Origin cache to see if that helps at all? Sometimes issues with the client's cached data can cause things like this, so I'm curious if that might help. 

    You can find more information on how to clear the cache over at the EA Help website. Please let me know how that goes once you've had the chance to give it a shot. Thanks!

    /Kent

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