Our Advisors should be able to help you out here:
https://answers.ea.com/t5/Bug-Reports/Broken-Rank-Advancement/m-p/7161870#M192
Thanks.
Note: I contacted customer support and was unable to have this issue resolved. It was recommended that I post here.
I recently completed the assignment "ZH-29 Mastery V," but did not receive the follow-up assignment, "ZH-29 Mastery VI" (the one for the golden stock). I asked customer support to have the assignment added to my account. First, I was mistakenly given a weapon and "Recon Mastery II," then later given "Assault Mastery I" (I am not level 20 with assault yet, and should not even be able to access this one). In addition, I was given "ZH-29 Proficiency VI" which is different from the "Mastery" one. I asked if I could just be given the golden stock (since we were having issues getting the assignment); I was told that could not be done.
Basically, I've received a bunch of things that I didn't want (or shouldn't be able to access), and I cannot get the only thing I requested. Please advise.
Played a few rounds. Didn't work.
Contacted support again. Got a different adviser, and they were able to get me the assignment in question. However, it is labeled as a file name instead of "ZH-29 Mastery VI." The requirements are also listed as file names... neither the adviser nor I could figure out what the requirements are. See below:
Does anyone have this assignment and know what the requirements are supposed to be? I could try trial and error... but I know some of the requirements are super weird (like prone headshots)? Thanks.
