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redfox443's avatar
redfox443
8 months ago

Where to find anti-cheat logs

As the title says i'm looking for logs. I have encountered the unacceptable configuration detected 115 error in BF5 (PC EA app version).

And i would like to know if there are logs from ea anti-cheat to research the problem. I would like to know what configuration is unacceptable.

Running windows 11 Pro (legit)

Played without problems 2 weeks ago. Now suddenly gives me the error.

As far as i know not running any illegal software. I have regular AMD radeon software (adrenaline).

Does anyone know if there are logs and where to find them. I hope they will give some answers. 

I did al the stuff from the forums. Clean boot, repair BF5, re-install/update EA anti-cheat, clear cache from EA app. 

But nothing seem to work.

6 Replies

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  • ElliotLH's avatar
    ElliotLH
    Hero+
    8 months ago
    @redfox443 While I'm not certain where you can access logs, or even if it's actually possible to do do, are you running any controller emulator software like reWASD or DS4Windows? The reason I ask is because they've recently been blacklisted by the anti-cheat so I wondered if that might be the cause of the issue you're experiencing.
  • redfox443's avatar
    redfox443
    8 months ago

    Thank you for your reply.

    I'm not running any of the software you mentioned. 

    I wish it would state what programm it identifies. The only thing i can think of what happened between the last two weeks is that i installed canon printer software.  I will try and delete that, but i doubt if it makes a difference. 

    Edit: is the blacklist accessable to see what is on it?

  • ElliotLH's avatar
    ElliotLH
    Hero+
    8 months ago
    @redfox443 Cheers, it's obviously not thosr which are causing the problem then.

    I'm not a PC player so my knowledge of the anti-cheat is limited, regrettably. However, I think you could try booting in safe mode or shutting down all non-vital processes and programmes to see if it let's you get into the game. I seem to remember that being suggested before anyway.

    There's also a few threads about anti-cheat issues here:

    https://answers.ea.com/t5/Technical-Issues/bd-p/battlefield-2042-technical-issues-en

    Hopefully they'll be something in those threads which will help.
  • redfox443's avatar
    redfox443
    8 months ago

    I tried other solutions with no result.

    I managed to view windows logs.

    "If you do not have the same issue, still look inte the Event Viewer -> Windows Logs and check the ERROR entries for the EAcheat service. It may at least provide a clue on what is causing the issue"

    i see 2 problems with anti-cheat.

    1. 

    EAAntiCheatService
       StartServiceCtrlDispatcher failed with error: 1063

    2.

    Kan de beschrijving van gebeurtenis-id 1 van bron Application niet vinden. Het onderdeel dat de gebeurtenis heeft gestart is mogelijk niet op de lokale computer geïnstalleerd, of de installatie is beschadigd. U kunt het onderdeel op de lokale computer installeren of herstellen.

    Sorry this is the dutch notice. Translates as cannot find the description of event-id 1 from source application. The part that the event started is possibly not installed on local computer.

    I tried google and get some things about ID 56 or 260 but not nr. 1

    Also the StartServiceCtrlDispatcher doesn't ring a bell. I probably don't know how to look it up properly.

    Any tips?

  • redfox443's avatar
    redfox443
    8 months ago

    I already was afraid that this is the only solution. I'd hoped repairing windows would do the trick.

    I did a clean install a month ago (build this new setup). I'll stop playing for now until i have the energy to do a new fresh install.

    Thanks anyway.

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