Forum Discussion

Beastrider651's avatar
Beastrider651
6 years ago

Will not load me says i need to renew EA access even though i have never had it.

Product: Battlefield V Platform:Microsoft XBOX One Please specify your platform model. Microsoft Xbox One X Are you using any software with an overlay? No Which part of the game is the issue happ...
EA_Demz's avatar
EA_Demz
Icon for EA Staff (Retired) rankEA Staff (Retired)
6 years ago

Hiya! @Beastrider651 

Thanks for your bug report. Can you let us know if you ever had any other accounts on your Xbox that shared the game from your main account that you are now trying to play on, and if yes, if they ever had an EA Access subscription active?

Thanks!
~Demz

  • Beastrider651's avatar
    Beastrider651
    6 years ago

    No. I own the game on this xbox and never game shared with anyone. My account is the only account on the xbox.

    • Sugarshane80's avatar
      Sugarshane80
      3 years ago

      You just go to your account slash subscriptions go to eaplay and then go to the no thanks option and go back to your game. Figured it out

  • Beastrider651's avatar
    Beastrider651
    6 years ago
    @EA_Demz I have never had EA access and never game shared. I uninstalled the game and went to reinstall and it says I need to purchase the game.
    • Plucky6922's avatar
      Plucky6922
      6 years ago

       Not sure how it works on Xbox, but there is an option on the PS4 to "restore license".
      If there is an option like that on the Xbox, I would suggest doing that.

About Battlefield V

Join the Battlefield V community to learn all you need to know. Find game information and updates, talk tactics and share Battlefield moments.15,453 PostsLatest Activity: 8 hours ago