Perhaps this link will help...
Click EA Game Authorization Management Tool - Activate - Electronic Arts
Thanks!
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Thanks for the link to the tool, I have run that tool several times prior to actually requesting support, but every time I run it and it completes, it provides me with a completely blank web page in all of the browsers that I have tried; IE7, Firefox, Chrome.
It doesn't display anything that I could use. The URL string the software spits out, complains about not being able to connect to a resource on a server over a SSL connection.
This is the result that I get in my address bar:
https://activate.ea.com [intentional space] /deauthorize/licenseinfo.php?<br%20/><b>Warning</b>:%20%20fsockopen()%20[<a%20href='function.fsockopen'>function.fsockopen</a>]:%20unable%20to%20connect%20to%20ssl://10.102.219.97:8443%20(Connection%20timed%20out)%20in%20<b>/opt/www/apache-2.2.11/htdocs/deauthorize/securom_request_helper.php</b>%20on%20line%20<b>80</b><br%20/>id=ee475a0d3f562083578fb0313902380c
Seems it doesn't like to post that URL link fully whether I put it inside a code box or a spoler tag
EDIT: I have updated the above post with the full URL.
Is there any other advice anyone could share, other than phoning the support number? I don't really have the money to be held in a ~40 minute queue on a premium rate 0870 number just to speak to a representative.
Many thanks! 🙂
