Forum Discussion

Anonymous's avatar
Anonymous
13 years ago

Dead Space 2 - black screen on game launch

Played Dead Space 2 a while ago and was trying to run it again.  Same machine, but upgraded OS and video card now.  Game launch causes monitor to go black/off though game still running since I can he...
EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
13 years ago

Hi tazjk,

Please run Windows Update and install all available Important Updates, specifically .Net Framework and C++ Redistributables. Then reboot and retry.

Regards,

Barry.

Anonymous's avatar
Anonymous
13 years ago

Thanks for answering.  Done, and rebooted.  Checked for any more important updates.  None.  No change in problem.  FYI, I found a DS 2 patch and downloaded it.  When I try and run the patch .exe, same problem.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    13 years ago

    tazjk,

     

    Also ensure you have the most recent non-beta video drivers and DirectX installed.

     

    Barry.

    • Anonymous's avatar
      Anonymous
      13 years ago

      Checked video before I started the original question, but verified again in case of any change.  Running Direct X 11, with Windows on auto-update so it's current, too.  Any other ideas?

      • EA_Barry's avatar
        EA_Barry
        Icon for Community Manager rankCommunity Manager
        13 years ago

        tazjk,

        Try opening the following file, assuming a default install: C:\Users\%USERNAME%\AppData\Local\EA Games\Dead Space 2\settings.txt

        Then modify the following lines with your display resolution.

        Window.Height = 900
        Window.Width = 1440

        It may be that the values you currently have for height and width are causing the blank screen.

        Barry.

About Dead Space Franchise Discussion

Scavenge the violent wilderness, build devastating weapons, and take down the terror on the Dead Space Games forum.5,328 PostsLatest Activity: 4 days ago