Dead Space 2 (EA app PC) asks to log in with origin

Question

I can't play the game because i can't log in to my origin account because origin doesn't exist anymore.I'm on windows 10, i tried reinstalling the game and the EA app, nothing changes.

ea_cuervo · Answer

Hi there, thanks for the screenshot, and I'm sorry to hear you're having problems launching your game.
Although the window still refers to an Origin Account, Origin accounts were replaced by EA Accounts. Your current EA Account login details should therefore be the correct ones.
Before entering them, please make sure you’re signed into the EA app with the account that owns Dead Space 2, then launch the game directly from your EA app Library.
If the old activation window continues to appear:

In the EA app, select Help &gt; App Recovery &gt; Clear Cache.
Completely close the EA app.
Enable hidden items in File Explorer and open:C:\ProgramData\Electronic Arts\EA Services\License
Delete the files inside the License folder.
Restart the EA app as administrator, repair Dead Space 2, and launch it again while online.

Please also temporarily disable any VPN or proxy that could interfere with the activation process.
I hope this helps.

ea_cuervo · Answer

Hi there, I'm just checking in to see if you managed to complete these steps. Let us know if you still need any help!

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