------------------ System Information ------------------ Time of this report: 8/15/2013, 17:40:49 Machine name: DYLAN-HP Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532) Language: English (Regional Setting: English) System Manufacturer: Hewlett-Packard System Model: HP Pavilion dv6 Notebook PC BIOS: InsydeH2O Version CCB.03.72.02F.06 Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.9GHz Memory: 8192MB RAM Available OS Memory: 7658MB RAM Page File: 2830MB used, 12482MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.01.7601.17514 64bit Unicode DxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: No problems found. Input Tab: No problems found.
-------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail)
--------------- Display Devices --------------- Card name: AMD Radeon HD 7640G Manufacturer: Advanced Micro Devices, Inc. Chip type: ATI display adapter (0x9903) DAC type: Internal DAC(400MHz) Device Key: Enum\PCI\VEN_1002&DEV_9903&SUBSYS_182D103C&REV_00 Display Memory: 4038 MB Dedicated Memory: 465 MB Shared Memory: 3572 MB Current Mode: 1366 x 768 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: unknown Monitor Id: LGD034A Native Mode: 1366 x 768(p) (59.989Hz) Output Type: Internal Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1116 (English) Driver Version: 8.942.1.1000 DDI Version: 11 Driver Model: WDDM 1.1 Driver Attributes: Final Retail Driver Date/Size: 3/8/2012 20:18:08, 942592 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-DA43-11CF-D077-2738BEC2C535} Vendor ID: 0x1002 Device ID: 0x9903 SubSys ID: 0x182D103C Revision ID: 0x0000 Driver Strong Name: oem30.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS711_Mobile:8.942.1.1000😛ci\ven_1002&dev_9903&subsys_182d103c Rank Of Driver: 00E60001 Video Accel: ModeMPEG2_A ModeMPEG2_C Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
------------- Sound Devices ------------- Description: Communications Headphones (IDT High Definition Audio CODEC) Default Sound Playback: Yes Default Voice Playback: Yes Hardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C182D&REV_1001 Manufacturer ID: 1 Product ID: 100 Type: WDM Driver Name: stwrt64.sys Driver Version: 6.10.6418.0000 (English) Driver Attributes: Final Retail WHQL Logo'd: Yes Date and Size: 3/21/2013 06:27:26, 540160 bytes Other Files: Driver Provider: IDT HW Accel Level: Basic Cap Flags: 0xF1F Min/Max Sample Rate: 100, 200000 Static/Strm HW Mix Bufs: 1, 0 Static/Strm HW 3D Bufs: 0, 0 HW Memory: 0 Voice Management: No EAX(tm) 2.0 Listen/Src: No, No I3DL2(tm) Listen/Src: No, No Sensaura(tm) ZoomFX(tm): No
--------------------- Sound Capture Devices --------------------- Description: External Mic (IDT High Definition Audio CODEC) Default Sound Capture: Yes Default Voice Capture: Yes Driver Name: stwrt64.sys Driver Version: 6.10.6418.0000 (English) Driver Attributes: Final Retail Date and Size: 3/21/2013 06:27:26, 540160 bytes Cap Flags: 0x1 Format Flags: 0xFFFFF
------------------- DirectInput Devices ------------------- Device Name: Mouse Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a
Device Name: Keyboard Attached: 1 Controller ID: n/a Vendor/Product ID: n/a FF Driver: n/a
Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52F FF Driver: n/a
Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52F FF Driver: n/a
Device Name: USB Receiver Attached: 1 Controller ID: 0x0 Vendor/Product ID: 0x046D, 0xC52F FF Driver: n/a
Poll w/ Interrupt: No
----------- USB Devices ----------- + USB Root Hub | Vendor/Product ID: 0x1022, 0x7807 | Matching Device ID: usb\root_hub | Service: usbhub | Driver: usbhub.sys, 3/9/2012 21:49:52, 343040 bytes | Driver: usbd.sys, 3/9/2012 21:49:52, 7936 bytes
------------------System Information------------------Time of this report: 8/15/2013, 17:40:49Machine name: DYLAN-HPOperating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130708-1532)Language: English (Regional Setting: English)System Manufacturer: Hewlett-PackardSystem Model: HP Pavilion dv6 Notebook PCBIOS: InsydeH2O Version CCB.03.72.02F.06Processor: AMD A8-4500M APU with Radeon(tm) HD Graphics (4 CPUs), ~1.9GHzMemory: 8192MB RAMAvailable OS Memory: 7658MB RAMPage File: 2830MB used, 12482MB availableWindows Dir: C:\WindowsDirectX Version: DirectX 11DX Setup Parameters: Not foundUser DPI Setting: Using System DPISystem DPI Setting: 96 DPI (100 percent)DWM DPI Scaling: DisabledDxDiag Version: 6.01.7601.17514 64bit UnicodeDxDiag Previously: Crashed in system information (stage 4). Re-running DxDiag with "dontskip" command line parameter or choosing not to bypass information gathering when prompted might result in DxDiag successfully obtaining this information
------------DxDiag Notes------------Display Tab 1: No problems found.Sound Tab 1: No problems found.Input Tab: No problems found.
--------------------DirectX Debug Levels--------------------Direct3D: 0/4 (retail)DirectDraw: 0/4 (retail)DirectInput: 0/5 (retail)DirectMusic: 0/5 (retail)DirectPlay: 0/9 (retail)DirectSound: 0/5 (retail)DirectShow: 0/6 (retail)
---------------Display Devices---------------Card name: AMD Radeon HD 7640GManufacturer: Advanced Micro Devices, Inc.Chip type: ATI display adapter (0x9903)DAC type: Internal DAC(400MHz)Device Key: Enum\PCI\VEN_1002&DEV_9903&SUBSYS_182D103C&REV_00Display Memory: 4038 MBDedicated Memory: 465 MBShared Memory: 3572 MBCurrent Mode: 1366 x 768 (32 bit) (60Hz)Monitor Name: Generic PnP MonitorMonitor Model: unknownMonitor Id: LGD034ANative Mode: 1366 x 768(p) (59.989Hz)Output Type: InternalDriver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dllDriver File Version: 8.17.0010.1116 (English)Driver Version: 8.942.1.1000DDI Version: 11Driver Model: WDDM 1.1Driver Attributes: Final RetailDriver Date/Size: 3/8/2012 20:18:08, 942592 bytesWHQL Logo'd: YesWHQL Date Stamp:Device Identifier: {D7B71EE2-DA43-11CF-D077-2738BEC2C535}Vendor ID: 0x1002Device ID: 0x9903SubSys ID: 0x182D103CRevision ID: 0x0000Driver Strong Name: oem30.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_RS711_Mobile:8.942.1.1000😛ci\ven_1002&dev_9903&subsys_182d103cRank Of Driver: 00E60001Video Accel: ModeMPEG2_A ModeMPEG2_CDeinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps={3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps={5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=D3D9 Overlay: Not SupportedDXVA-HD: Not SupportedDDraw Status: EnabledD3D Status: EnabledAGP Status: Enabled
-------------Sound Devices-------------Description: Communications Headphones (IDT High Definition Audio CODEC)Default Sound Playback: YesDefault Voice Playback: YesHardware ID: HDAUDIO\FUNC_01&VEN_111D&DEV_76E0&SUBSYS_103C182D&REV_1001Manufacturer ID: 1Product ID: 100Type: WDMDriver Name: stwrt64.sysDriver Version: 6.10.6418.0000 (English)Driver Attributes: Final RetailWHQL Logo'd: YesDate and Size: 3/21/2013 06:27:26, 540160 bytesOther Files:Driver Provider: IDTHW Accel Level: BasicCap Flags: 0xF1FMin/Max Sample Rate: 100, 200000Static/Strm HW Mix Bufs: 1, 0Static/Strm HW 3D Bufs: 0, 0HW Memory: 0Voice Management: NoEAX(tm) 2.0 Listen/Src: No, NoI3DL2(tm) Listen/Src: No, NoSensaura(tm) ZoomFX(tm): No
---------------------Sound Capture Devices---------------------Description: External Mic (IDT High Definition Audio CODEC)Default Sound Capture: YesDefault Voice Capture: YesDriver Name: stwrt64.sysDriver Version: 6.10.6418.0000 (English)Driver Attributes: Final RetailDate and Size: 3/21/2013 06:27:26, 540160 bytesCap Flags: 0x1Format Flags: 0xFFFFF
-------------------DirectInput Devices-------------------Device Name: MouseAttached: 1Controller ID: n/aVendor/Product ID: n/aFF Driver: n/a
Device Name: KeyboardAttached: 1Controller ID: n/aVendor/Product ID: n/aFF Driver: n/a
Device Name: USB ReceiverAttached: 1Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC52FFF Driver: n/a
Device Name: USB ReceiverAttached: 1Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC52FFF Driver: n/a
Device Name: USB ReceiverAttached: 1Controller ID: 0x0Vendor/Product ID: 0x046D, 0xC52FFF Driver: n/a
Poll w/ Interrupt: No
-----------USB Devices-----------+ USB Root Hub| Vendor/Product ID: 0x1022, 0x7807| Matching Device ID: usb\root_hub| Service: usbhub| Driver: usbhub.sys, 3/9/2012 21:49:52, 343040 bytes| Driver: usbd.sys, 3/9/2012 21:49:52, 7936 bytes