Forum Discussion
Hi guys!
Okay we checked this bug but would need some additional data from you guys. We checked several videos on the net and those videos lacking sometimes important details. You could really help us to investigate the impact of this bug and to investigate the reason for this issue.
We would need following data:
Where did this bug occur?
Please give us information if the bug occurs in every chapter and door in the game. As an example, we have some cases where this bug only occurs during the chapters "on space stations". Please share your experience and let us know if the bug is impacting the whole game or just certain areas.
Please describe the impact of this bug in detail.
General speaking, we would need to know how "bad" this bug is on your game-client. Is it just a bit stuttering over a couple of minutes, is the sound replicating itself, is it getting louder etc.
Please tell us if this bug changed his impact over a special amount of time, on various levels or after doing some troubleshooting steps.
Please post your sound-hardware details.
It would help us if you would post the model of your soundcard and if it's onboard or not, what kind of OS you are running on your PC and which version of DirectX you are using. You could add your graphic card in addition.
Thanks for your help!
Basti
Ps.: I merged two topics about this issue in one big topic to collect your feedback.
Hello eabastian, thanks for the response.
This bug occurs at every single door in the game which you open with kinesis. It happens throught the space station within which you are persuing Ellie's S.O.S signal and in two chapters later in the game. The issue is this:
Whenever you are within a certain distance from one of these doors, it repeatedly plays it's door opening/shutting noise. It repeats at roughly the same frequency as your framerate. When you move away from the door, you can hear the sound ending momentarily before it begins repeating again.
I'll post some details of my hardware shortly.
- Anonymous13 years ago
What they said, I have a stock 8760W (integrated sound, ATI graphics version, use the link in my post before to see all specs in detail). Windows 7, 32GB of RAM, running on SSDs, DirectX 10.
Here is my "systeminformation.xml" as the game made it:
<?xml version="1.0" encoding="UTF-8"?>
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name="letter">D:\</property1><property2 name="model">ATA MKNSSDCR480GB-DX SCSI Disk Device</property2><property3 name="name">New Volume</property3><property4 name="shellType">Local Disk</property4><property5 name="space.free">267055976448</property5><property6 name="space.total">479967834112</property6><property7 name="type">Local Disk</property7></device2>-<device3 name="storage"><property0 name="filesystem">NTFS</property0><property1 name="letter">E:\</property1><property2 name="model">ATA MKNSSDCR240GB SCSI Disk Device</property2><property3 name="name">Speedy</property3><property4 name="shellType">Local Disk</property4><property5 name="space.free">168381841408</property5><property6 name="space.total">240054693888</property6><property7 name="type">Local Disk</property7></device3>-<device4 name="storage"><property0 name="filesystem">FAT32</property0><property1 name="letter">F:\</property1><property2 name="model">ATA MKNSSDCR480GB-DX SCSI Disk Device</property2><property3 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name="dhcp.server"/><property3 name="gateway">0.0.0.0</property3><property4 name="ip.address">192.168.56.1</property4><property5 name="ip.mask">255.255.255.0</property5><property6 name="name">{B7DF3F85-C111-4DCF-A6F5-BC7011CE5A10}</property6><property7 name="type">Ethernet</property7><property8 name="wins.enabled">false</property8><property9 name="wins.primary"/><property10 name="wins.secondary"/></device15>-<device16 name="network"><property0 name="description">VirtualBox Host-Only Ethernet Adapter #2</property0><property1 name="dhcp.enabled">false</property1><property2 name="dhcp.server"/><property3 name="gateway">0.0.0.0</property3><property4 name="ip.address">192.168.57.1</property4><property5 name="ip.mask">255.255.255.0</property5><property6 name="name">{32A813C6-01D8-4BCA-9F1F-F3AF83C018AE}</property6><property7 name="type">Ethernet</property7><property8 name="wins.enabled">false</property8><property9 name="wins.primary"/><property10 name="wins.secondary"/></device16>-<device17 name="windows"><property0 name="buildNumber">7601</property0><property1 name="buildType">Multiprocessor Free</property1><property2 name="caption">Microsoft Windows 7 Professional </property2><property3 name="codeSet">1252</property3><property4 name="countryCode">1</property4><property5 name="csdVersion">Service Pack 1</property5><property6 name="defaultSystemCountryCode">US</property6><property7 name="defaultSystemCountryName">United States</property7><property8 name="defaultSystemLanguageCode">en</property8><property9 name="defaultSystemLanguageID">0409</property9><property10 name="defaultSystemLanguageName">English</property10><property11 name="defaultUserCountryCode">US</property11><property12 name="defaultUserCountryName">United States</property12><property13 name="defaultUserLanguageCode">en</property13><property14 name="defaultUserLanguageID">0409</property14><property15 name="defaultUserLanguageName">English</property15><property16 name="locale">0409</property16><property17 name="osLanguage">1033</property17><property18 name="osType">18</property18><property19 name="productType">1</property19><property20 name="servicePackMajorVersion">1</property20><property21 name="servicePackMinorVersion">0</property21><property22 name="userIsAdmin">false</property22><property23 name="version">6.1.7601</property23></device17>-<device18 name="directx"><property0 name="description">DirectX 10.0 (Mar2009) or later</property0><property1 name="version">0.0.0.0</property1></device18></System></SystemInformation> - Anonymous13 years ago
Oops, that XML file actually came from MassEffect 2, but I have the same hardware configuration (this is the same machine that game is running on).
- Anonymous13 years ago
I've noticed that a number of people are running Creative cards. I can confirm that the sound glitch does not occur on my Windows 8 install with a Realtek onboard sound card. I'm not sure if anyone has tried this but if you have an audio control panel anywhere, you may want to disable any special effects like reverb or EAX as a precaution.
If you have onboard sound or a USB sound device (ports on your keyboard or a headset), try giving those a try. If those work, you should still reply and let everyone know what specific hardware is not working for you and what has worked. - Anonymous13 years ago
I'm running windows 7 64bit sp1 with the latest version of directx.
Realtek onboard and Corsair Vengeance 2000 headset and both have the issue.
2x Nvidia 670's
The bug occurs and impacts me like it does everyone else.
- 13 years ago
I have this bug and a Realtek onboard soundcard, using the "high definition audio device" driver from windows 7. I never have any audio problems whatsoever.
They almost have SimCity running smoothly but we still can't play Deadspace 3 :P
- Anonymous13 years ago
Well, we've ruled out Windows 8 and we've ruled out that its limited to any specific hardware.
For Realtek hardware, you may want to try to update your drivers from the following site:
http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=24&PFid=24&Level=4&Conn=3&DownTypeID=3&GetDown=false
The version that is included with Windows and through Windows Update is rarely updated (if at all after its initial launch).
If this works for you, let others know.
EDIT: I just looked up a video where they claimed to have this sound glitch. Are you referring to the door sound that repeats when you are in the proximity of a door that needs opened via kinesis? Ie. the sound that goes away once you leave the area. I have the same "issue" but I took it as an audio que that there was a door in the area or something eletrical in the walls.
The video I viewed can be found below:
http://www.youtube.com/watch?v=XYIYcjbVJFI
I did look up XBox gameplay videos and I can confirm that is not present there. I'm am leaning towards this not being due to any sound card hardware/software combination at all and it would need to be resolved via a patch. Regardless, I certainly did not find it game breaking. - Anonymous13 years ago
its probably related to the physics glitches in all dead space games. the sound remainds me of when ragdoll body parts get caught in the ground and shake endleslly. probably the door doesn't properly close and its physics state goes into an endless loop of on off.
- Anonymous13 years ago
Its very possible and there is no option to reduce or increase physics accuracy that I've seen. On a body you can push/move it to end the sound. There is no in-game mechanic that will affect the door other than kinesis on the wheel. After that, its a scripted event.
- Anonymous13 years ago
I have this bug, and I have a Creative sound card, I tried disabling the EAX effects and nothing happened, I tried using the realtek onboard audio and nothing again..... By the way, nobody cares about the flashlight not casting shadows bug? this is more anoying than doors bug.....
- Anonymous13 years ago
When we refer to this as "unplayable" or "game breaking" its when a fair portion of us are no longer able to feel any sensation of fear as a result.
This portion of folk bought the game to feel this sensation...I didn't buy this game for action...I wanted chills.
When I'm hearing that constant generator sound and a monster comes out I think "oh, hello, I guess I should shoot you now".
When I am traversing a SILENT corridor from the original DS, on the other hand, and a monster pops out, I go "I'M GOING TO DIE OH MY GOD HOW DO I MAKE IT DEAD FIRST?!?!?!?!?!"...I would only pay more than $15 for the latter reaction.
- Anonymous13 years ago
Hey guys!
Please keep on using my template as we need to provide this data to the studio as constructive and useful as possible. This topic is especially only for the soundbug issue. I will extract some of the other feedback regarding the soundbug issue, but please keep on answer our questions as it make it easier for us to gather your useful data.
And btw., thanks for your feedback so far! :D
Cheers
Basti
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