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BugBran's avatar
BugBran
New Novice
3 years ago

Dead Space Achievement Not Unlocking

i'm having the same issue on PC through the EA application, i've completed the game but i'm missing half the chapter trophies in the middle of the game and also missing the 75 logs collected although i have the 150 logs collected.... 

4 Replies

  • When the Dead Space 3 achievements were unlocked I got a bunch of achievements but ever since the EA app I haven't been able to get achievements also whenever I try to open the new EA app it closes after I login and I have tried all of the fixes for it

    I tested with a friend with the "Heaven Can Wait' achievement and while he was able to get the achievement I was not able to 

  • BugBran's avatar
    BugBran
    New Novice
    3 years ago

    same here! 

    been playing dead space over the last month or so and apparently I've managed to obtain 150 logs but not 75... surely i have to reach 75 before i can get to 150.....

    along with no achievement for completing chapters 4 and onwards... until chapter 10 and 11 which apparently i did achieve; I've completed the game and am now doing new game plus.....

    why are these even problems @EA

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @BugBran Hey this is an issue that is currently being looked into. Sadly there isn't a way to update those achievements manually.

    There are ways to try to sync it if you would like to try.

    Delete Windows Temp Files

    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    EA App's Cache (Top Left Menu > Help > App Recovery)

    Run the EA app updater as Admin

    Once these are completed, please post the following info

    • EA App/Steam/Epic:
    • EA ID/Steam user ID:
    • Windows OS
    • Windows OS version
    • GPU model and driver version::
    • Region:
    • Are you using an internal or external drive?
    • Are you using an HDD or SSD?
    • Date this issue started (is it still happening?)
    • Any other errors?
    • If possible, share a Screenshot or Clip:
    • attach a DxDiag for me?
    • Attach the EA App Error Report ID Here
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @PapaPopeFrancis Can you try the following for me?

    Delete Windows Temp Files

    • Press the Windows key + R, go into the file explorer
    • Type in %temp%, and hit Enter
    • Delete everything it allows you to delete
    • Reboot the PC

    EA App's Cache (Top Left Menu > Help > App Recovery)

    Run the EA app updater as Admin

    Once these are completed, please post the following info

    • EA App/Steam/Epic:
    • EA ID/Steam user ID:
    • Windows OS
    • Windows OS version
    • GPU model and driver version::
    • Region:
    • Are you using an internal or external drive?
    • Are you using an HDD or SSD?
    • Date this issue started (is it still happening?)
    • Any other errors?
    • If possible, share a Screenshot or Clip:
    • attach a DxDiag for me?
    • Attach the EA App Error Report ID Here

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