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Natefarious's avatar
Natefarious
9 years ago
Solved

[Old Report] Dead Space 2 will crash on launch with more than 10 processors

Dead Space 2 will crash on launch with anything more than 10 cores. It's fine with 10 cores or less. High-end gaming systems these days have LGA2011v3 six-core CPUs with hyperthreading, which means 12 processors in Windows, and so the only way to play Dead Space 2 is to either disable hyperthreading in the BIOS or use MSCONFIG and click on the Boot tab, "Advanced Options..." and set the "Number of processors" to 10 or less and rebooting (which of course means decreasing CPU performance for applications that can use those processors). I've submitted a bug report to EA, but the automated response I got indicates they prioritize fixes based on what customers are bringing to their attention, so please write to EA and let them know you'd like this fixed so they devote some resources to this bug.

  • EA_Barry's avatar
    EA_Barry
    9 years ago

    @Natefarious

    Thanks for your enthusiastic reply on this, we do appreciate it.

    We have excellent SEO here on AHQ so anyone searching for help on this issue should be able to find this thread.

    I will repost your workaround and mark this post as a solution/workaround for users with higher CPU core counts:

    "Dead Space 2 will crash on launch with anything more than 10 cores. It's fine with 10 cores or less. High-end gaming systems these days have LGA2011v3 six-core CPUs with hyperthreading, which means 12 processors in Windows, and so the only way to play Dead Space 2 is to either disable hyperthreading in the BIOS or use MSCONFIG and click on the Boot tab, "Advanced Options..." and set the "Number of processors" to 10 or less and rebooting"

    Note: we hope to be able to mark initial posts as a solution to an issue soon™

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  • wsync's avatar
    wsync
    New Rookie
    3 years ago

    Tried every fix on this thread. No luck.

    I think it's just the ea app thats borked at this point. I get an error at startup ant thats it, not even a black screen.

    My solution? Getting the game by other means if you know what i mean...

    And guess what? I didn't even need a core fix to launch the game (16 core cpu).

    I own the game but I need to resort to this to play. 

    A shame EA. A shame.

  • eerr2h84d0cb's avatar
    eerr2h84d0cb
    3 years ago

    Its work! i almost refund the game as i cant find any solution for launching the game and this actually help. Thank you so much.

  • wsync's avatar
    wsync
    New Rookie
    3 years ago

    A generic error saying that the game couldn't be launched.

    I get a popup saying that. Tried literally everything, the fixes, reinstalling the game, clearing cache. Nothing worked.

    Played the remake just fine.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @wsync Can you try this link and change the CPU Affinity to only one or two if you have multiples listed?

  • JJNEW38's avatar
    JJNEW38
    3 years ago
    @Natefarious You are the man brother. I have spent an entire day looking for this fix. I had 16 processors and took it to 10 and bam I got it going. Thanks buddy.
  • MrObama95's avatar
    MrObama95
    2 years ago
    @h3llf1re2012 Thank you a lot, i just tryied your fix today and it works! Before it just crashed. I'm running on an Intel i5 13500.
    Anyway, in my opinion the thread should not be marked as solved...
    developers have to fix this...
  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey Everyone

    As this thread is a bit old at this point, things have changed and been updated, we are going to lock this down so that we can prevent any necro-posting.

    If you run into any further issues please create a new thread or add your information to an existing thread so that we can begin tracking accordingly!

    Cheers!

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