Forum Discussion
EA_Shepard
Community Manager
2 years ago@xiaohaozi117 Hey can you provide is with the following?
- EA App/Steam/Epic:
- EA ID/Steam user ID:
- Attach the EA App Error Report ID Here
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:
- Windows OS version:
- GPU model and driver version:
- Region:
- Are you using an internal or external drive?
- Are you using an HDD or SSD?
- Date this issue started (is it still happening?)
- Any other errors?
- If possible, share a Screenshot or Clip:
- Attach a DxDiag
2 years ago
- EA App/Steam/Epic:I bought Dead Space 2 in EA app and Steam twice. Both show me the error message "Your Graphics Card does not meed Dead Space 2 minimum requirements.
- EA ID/Steam user ID: EA ID is xiaohaozi117
- Attach the EA App Error Report ID Here. There is no Report ID
- The EA app logs can be found in C:\ProgramData\EA Desktop\Logs & C:\Users\%username%\AppData\Local\Electronic Arts\EA Desktop\Logs
- Windows OS:I can't find it
- Windows OS version:I can't find it
- GPU model and driver version:GPU is NVIDIA GeForce GTX 1660 SUPER.The version is 532.03
- Region:China
- Are you using an internal or external drive? no
- Are you using an HDD or SSD? Only Hard Disk Drive.
- Date this issue started (is it still happening?) Still.
- Any other errors? No
- If possible, share a Screenshot or Clip:See attachment.
- Attach a DxDiag
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