Computer Turning off When Playing Dragon Age Inquisition Multiplayer
It's a rare bug but it does happen occasionally, like just now. I haven't seen this with any other game.
Forum Discussion
Thanks for the reply. I don't get a bsod. The PC shuts down, or at least it gives me a black screen, and I have to press the power button a few times to turn it on and off, in order to get it working.
It happens rarely, maybe once or twice a month. I don't think my playtime affects it happening. One time, if I recall correctly, it happened on my first match of the day, about 10 or so minutes in.
I used to play World of Warcraft and I don't recall this ever happening.
I doubt your laptop is actually shutting down; the errors and your description suggest a problem with the graphics system.
It might be worth trying to clean install the latest graphic driver, but if this error only occurs this frequently, I wouldn't worry too much.
I just had it happen in another game. My computer eventually had a black lit up screen, then turned off, forcing me to press the power button to turn it back on. It was my first match in hours. What do graphics have to do with it?
I plan to install a Graphics driver soon, but I am curious what it has to do with it. I've never heard of a game turning off my computer over graphics. Also I am afraid my pc will be destroyed if this keeps happening.
Update on this. The AMD auto installer app says everything is up to date. I have an AMD Ryzen 5700U, with Radeon graphics
Should I undervolt, power limit, framerate limit, or turn down the graphics? That's what someone in a Discord suggested. What about contacting Epic Games support? I got the game through there.
Last thing, since I just crashed again, would giving you a more recent dxdiag help?
Mistermovieman
All of the above are things you can try, but ultimately, crutches. Your system should be able to run the game without any of that.- Follow this manual to the letter to clean uninstall all AMD graphic driver components.
IMPORTANT: if you use a Pin to log into Windows 11 don't use DDU in safe mode!
Use it in your normal Windows session. - Install the graphics driver > Go online.
- Test.
I just had it happen in another game. My computer eventually had a black lit up screen, then turned off, forcing me to press the power button to turn it back on. It was my first match in hours. What do graphics have to do with it?
A system shutdown like this is often power related. But first lets test with the clean installed graphic driver.
- Follow this manual to the letter to clean uninstall all AMD graphic driver components.
