Controller Issue on Dragon Age Inquisition
So after spending the better part of the last two or so days, re-buying DA:I on steam thinking it was just an Origin Issue, and buying a whole new XBox controller, I have come to the end of my rope and know-how and am turning to support for help.
I have followed pretty much every possible instruction on a message board (official EA, reddit, etc) and cannot find a fix that will work.
I have connected the controller before booting the game. I have connected it after booting the game. I have disconnected it, restarted my PC, and then reconnected it before starting the game. I have disconnected the controller, shut the PC down, reconnected the controller, and then booted the PC back up then tried the game. I have checked the profile files in the documents folder and made sure they have the right number next to the controller line. I have done two full uninstall/reinstall cycles in BOTH Steam and Origin (i own the game twice now).
When I last played the game some handful of years ago I vaguely recall having an issue and then being able to easily fix the issue. But I do not recall anything being this difficult.
At this point I am throwing a Hail Mary and hoping that someone on the EA Support Message Board can help me out in solving this issue because at this point I am quite frustrated and unsure what else to do or where else to turn. It isn't even like I am using the controller wirelessly. Its plugged in and the PC itself (heck **Steam** itself) recognizes that there is a controller plugged in and functioning. Other games (both steam and origin) recognize inputs from the controller. It feels like I am being gaslighted by a game because it tells me there is no controller connected when in fact there IS a controller connected.
***UPDATE 6/29 Morning**
I have now tried wirelessly connecting, same issue. I have also attempted the help chat which recommended I come back here.
** Updated 6/29 5:42pm pacific time **
After working with EA Help via twitter for the better part of about four hours we came to the conclusion that DA:I is just not compatible with the newer XBox controllers. So I have now dug an old wired 360 controller out of storage. So far I am continuing to have the same issues as before. Hopefully I can find an easier fix with this one.
Hopefully someone out there can save me from this particular circle of hell.
Thanks in advance to my rescuer
Buffalo
