Forum Discussion

Anonymous

11 years ago

Solved

Cutsceen black screen/crash

OS: Windows 7 CPU: AMD Phenom II X6 1100T 3.3 GHz System RAM: 8 GB Graphics Card: AMD Radeon HD 6800 Series Graphics Memory: 3.9 GB (4095 MB) Hard Drive: 1.21 TB DirectX: 11 Origin: Disabled ...

dragon age inquisition

EA_Barry
11 years ago
When a crash is accompanied by looping audio this is often an indication that your audio driver is causing the issue. Try updating or reinstalling your audio drivers.

EA_Barry

Community Manager

11 years ago

When a crash is accompanied by looping audio this is often an indication that your audio driver is causing the issue. Try updating or reinstalling your audio drivers.

Anonymous
11 years ago
I can completely see that being the problem. My audio driver has failed to update for 3 years. I'll have to figure out a solution.
I sincerely thank you
mushashi7
11 years ago
I did notice the sound getting wierd when the game crashed to desktop, followed by a DirextX error message:

I also checked and found my Soundblaster X-Fi drivers are back from 2011. There's been a new release May 28, 2014.
Let's see if this helps.