Forum Discussion

Anonymous

11 years ago

Approved

DirectX Error. This Needs fixed now.

Ok, I've had this since the game was launched. After the first time I ran this **bleep** program I started getting this error. And it still has not been fixed. DirectX function "device->CreateTe...

dragon age inquisition

Anonymous

11 years ago

Approved

I was under the impression the 9600gt was a better card then the 8800gt, let me see what happens when I reinstall DirectX.

And I guess my angst really isnt directed at your website, but at the people supporting the game. I got the game on launch day and had this problem immediately, and up to now they havent even sent me anything more then a recognition that I've got a error. They couldnt even tell me what you just said about my video card. So it's obvious that I've fallen through the cracks somewhere.

Fred_vdp
Hero+
11 years ago
@Ogarious wrote:

And I guess my angst really isnt directed at your website,

Well, it's not "our" website either. It's an official EA site meant for the community, but their official support is at http://help.ea.com , which I guess is the site you've already visited.

EA's support is usually good, but many people, including BioWare's staff, are on holiday right now, which is why support is a bit slow these days.

While the Geforce 9600 GT is slower than the 8800GT, is pretty much the same card, except with a slower clock. It should at least launch the game and make it somewhat playable on the lowest settings, though. I thinkt he error may be unrelated to the 9600 GT's quality.