Forum Discussion

3 years ago

Solved

Dragon Age Inquisition - Stuck on the loading screen after launching the game

Hi! I got DAI on the EA App (not linked with Steam) today but when I try to play the game, I get stuck on the loading screen (all black with a green symbol on the bottom corner) and the main menu ne...

dragon age inquisition

Fred_vdp
3 years ago
Do you happen to have Origin installed? Maybe it's a problem with the EA app, so make sure that's closed and try to run Dragon Age Inquisition from Origin.

In addition: There's a bug where load times in Inquisition are extremely long when Origin in-game overlay is disabled, so make sure that's on. I tried to recreate that problem in EA app, but it doesn't have the same issue. Still, if you want to test the game in Origin, make sure the in-game overlay is on.

I also know of a bug where load times can be longer when using RivaTuner, so if that's running in the background, turn it off. If you don't know what RivaTuner is, don't worry about this.

@Doremy_Bitter wrote:

- Disabling my AVG Antivirus and creating an exception for DAI

Also make an exception for the installation folder of EA App and Origin (if you have it installed).

Fred_vdp

Hero+

3 years ago

Do you happen to have Origin installed? Maybe it's a problem with the EA app, so make sure that's closed and try to run Dragon Age Inquisition from Origin.

In addition: There's a bug where load times in Inquisition are extremely long when Origin in-game overlay is disabled, so make sure that's on. I tried to recreate that problem in EA app, but it doesn't have the same issue. Still, if you want to test the game in Origin, make sure the in-game overlay is on.

I also know of a bug where load times can be longer when using RivaTuner, so if that's running in the background, turn it off. If you don't know what RivaTuner is, don't worry about this.

@Doremy_Bitter wrote:

- Disabling my AVG Antivirus and creating an exception for DAI

Also make an exception for the installation folder of EA App and Origin (if you have it installed).

Sl4rtyb4rtf4st

3 years ago

I tried installing the Origin app and loading the game there, but I can't even get that far because while starting the origin app it forced me to install the EA app (which was already installed, and through which dragon age was installed, version 12.218.0.5475) went on to uninstall Origin.