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That is fascinating — you may be entirely right! I just got a new Razer keyboard the other day, but I didn't think a keyboard could cause such a problem. To my knowledge it looked like it only installed default drivers and I don't see any Razer stuff running in the driver bar.
But now that you say it, the timing is coincidental; worth checking.
Unfortunately this wasn't it. I uninstalled the Razer software (turns out it was old anyway, from an old mouse). Also started up in a clean boot. No luck. After ~2 hours, it crashed. With a new development, at that! BLUE screen instead of black, this time.
- 10 years ago
Hi, @SystemsOperator
The reason I didn't come back to this thread is I gave up on trying to make this game work on my pc.
Last thing I did was I formatted my pc, clean installing Windows 10, but it didn't work either.
I'm currently saving money to try and buy another video card and PSU. If it works then, I'll post it here (I still don't know when I'll be able to buy them, but I expect to do that early next year)
If you find a fix somewhere, please post it here, and I'll do the same. 🙂
- 10 years agoHey, thanks for the reply!
Just wanna echo what you said for anyone else out there looking: unfortunately nothing has worked. Not the suggestions in this thread nor any other.
I don't feel like taking more chances with my computer having to be forced to shutdown every few hours, so that makes the game essentially unplayable. No answers from EA anywhere. I haven't returned it only because I got it on sale really cheap. It's not worth the hassle and I got a few hours of fun out of it at least.
But yeah, until further notice, I give up. - 8 years ago
Same here my pc is very new and one of those touch screen ones all updated and the graphics updated but no matter what I do I keep getting the black screen every 20 mins every time I play mass effect all three games dragon age all three games same thing jade empire seems ok and star wars to but my favourite all time games I cannot play cos of the black screen issue happens I have to force shut down every time I cannot go to windows shut down normally or end task I asked every one including origin/steam/discord/EA/SWTOR
don't wanna risk
damaging my pc more please I need help even EA won't help I talk to the advisers and every time they put me on hold I get the info they need they hang up on me or I get disconnected so I get no where
before everything worked perfectly fine but now only recently I get this issue
has tried everything