Forum Discussion

4 years ago

Dragon Age not detecting Xbox One Controller

Hey All, As of 08/03 I tried to play DA:I and it would not detect my controller, I last tried to play it a year ago and it worked fine then, since then I haven't changed anything. I've tried the so...

dragon age inquisition

Marblebear94

4 years ago

Hey there,

Only just got a chance to try this, unfortunately it didn't work.

EA_Kent

Community Manager

4 years ago

@Marblebear94

Thank you for following up! When you have the chance would you mind posting a DxDiag so we can take a look? For more information on how to pull one up check out the EA Help website. Once you have the text file please attach it to this thread.

Thanks again!

/Kent

Marblebear94
4 years ago
Here's the DXDiag
DxDiag.txt103 KB
- EA_Kent
  Community Manager
  4 years ago
  @Marblebear94
  
  Thanks! I appreciate that. I am curious if there might be an issue with the controller drivers that is preventing the game from picking it up. Are you connecting the controller via USB, or are you using a wireless adapter?
  
  /Kent
  - Marblebear94
    4 years ago
    I'm plugged in via USB