Forum Discussion

2 years ago

Dragon Age Origins crashes as soon as dialogue options appear

Hi, This game always always always crashes as soon as dialogue options appear in the prologue. All of my drivers are updated. Windows is up to date. My system meets game requirements. I've lowere...

holger1405

Hero+

2 years ago

@gandalfthegreg1

Hit Windows key and X.
Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
If errors are found, notify us. If no errors were found reaped steps 1 & 2.
Inside the PowerShell or CMD, enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
The system will start validating soon. If it throws an error, please list it here.
After it reaches 100%, hit Windows key and X again.
Again, choose “PowerShell (Administrator)” or “Command Prompt (Administrator)”
Inside the PowerShell or CMD, enter “sfc /scannow” without quotes. > ENTER.
Post the message you receive at the end of the processes here.

gandalfthegreg1

2 years ago

Thank you for the reply.

The first two processes did not find any errors, but the last found some corrupted files.

gandalfthegreg1
2 years ago
The game progressed a couple seconds further but ultimately crashed before the prologue ended
- holger1405
  Hero+
  2 years ago
  @gandalfthegreg1
  
  The missing of a dedicated graphic card in your system might be a problem here, Intel graphic drivers are sometimes a problem, especially in older games.
  
  Repair the game again.
  
  (Origin: Game Library > Right-click the game cover > Repair)
  
  (EA app: My Collection > Click on the three dots on the game cover > Repair)
  (Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
  
  Then:
  
  Follow this manual to the letter to cleanly uninstall all Intel driver components.
  (Use the latest driver from the HP website of our laptop.)
  
  Install the graphics driver > Go online.
  
  Test.
  - gandalfthegreg1
    2 years ago
    So now the game won't launch in steam (Failure:app running)...