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Restart your laptop. (A real restart, not just shut down and start again.)
Then repair the game again.
(Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)
Thank you. That got the app to launch but the game still crashes at the same place
- holger14052 years agoHero+
- Go to your "...\Documents\Bioware\" folder.
- Move the "Dragon Age" folder to your Desktop.
- Test the game.
- 2 years ago
When I launch the game, the config page comes up, loads, and then the application closes.
- holger14052 years agoHero+
This happens every time you launch from Steam as well?
- Press the Windows key and "R" at the same time.
- In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
- Look if there are any "DAOrigins.exe.Xxxx.dmp" files in the "..Local\CrashDumps" folder.
- Zip 2 - 3 "DAOrigins.exe.Xxxx.dmp" files together and upload them at a free file hosting service like Dropbox or Onedrive.
- Post the link here.
If there aren't any dump files of ME:
- Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
- Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
- Play the game until it crashes.
- After the game crashes, let all Windows crash dialogues finish.
- Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
- Zip 2 - 3 "DAOrigins.exe" files together and upload them at file hosting service like Dropbox or you can use the Onedrive "public" folder.
- Post the link here.
If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f
- 2 years ago
Yes, it happens when I try to launch it via steam, desktop, or files.
Is this the file you meant?
- holger14052 years agoHero+
It looks like a DirectXShaderCompiler DLL (dxilconv.dll) leads to a access violation and a stop error.
This might very well be a driver problem as mentioned before.
Please preform a clean boot and test the Game in clean boot mode.
(Make sure the "EABackgroundService" remains enabled under point 3 in the guide.)Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- 2 years ago
I performed a clean boot several times over the past couple of days. The config screen pops up, shows a loading bar as it is collecting game information, and then the program shuts itself down.
- holger14052 years agoHero+
Run DDU again, but this time use the newest intel driver for your APU, you can find it on this Intel page.
(Use the stable version from 7/31/2023, not the beta.) - 2 years ago
I successfully installed the 7/31 version and rebooted the PC after running DDU. I verified game files and launched the game, but the same screen appeared and then closed the application.
- 2 years ago
Wait, nevermind. My video settings got reset so I had to go back in and lower them.
The game launches now. It's playing a couple seconds past the point where it usually crashes in the prologue, but ultimately crashes before the scene ends.
- holger14052 years agoHero+
I am afraid we are running out of options here.
I suspect it's a driver problem, but I can't be 100%. - 2 years ago
Update:
I spoke with intel support and after some back and forth they informed me that the issue does not lie on their end. I have been directed back to EA.
Not a great update.