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@sengt If you are running it through Steam, it would populate in the EA app as in the Steam library when you play. Can you log into your EA Account and see if the right EA account is linked to the right Steam account under the connections tab?
- 9 months ago
Yes, it's linked to the correct account—actually, I only have one Steam and one EA account. Other games like BF2042 and Mass Effect: Andromeda are recognized, and I've already played DAO, but it doesn't load in the EA App. I've even reinstalled it several times.
- 9 months ago
Hi,
I'm in the exact same situation (one EA account, one Steam account), when I launch the EA app on Windows, it shows DA2 and DAI as being in my library through Steam, but for Origins I only have the option to purchase it, despite it being the only DA game I currently have installed and am actively playing it.
Some suggested logging in in game into the EA servers, however, it seems DAO servers were shut down and it's no longer possible to log in.
Another solution I've seen is manually inputting Steam DAO key into EA app, however Steam no longer allows users to view game keys, os this is not possible any more, either.
- EA_Shepard9 months ago
Community Manager
@sengt If you are still having an issue send me a DM with your EA ID.
@monozuki If it is asking you to purchase that is more of an entitlement issue. Your EA account doesn't see that you own it. Can you send me your EA ID or a case number of the EA account itself?
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