Forum Discussion
Yes, it's linked to the correct account—actually, I only have one Steam and one EA account. Other games like BF2042 and Mass Effect: Andromeda are recognized, and I've already played DAO, but it doesn't load in the EA App. I've even reinstalled it several times.
Hi,
I'm in the exact same situation (one EA account, one Steam account), when I launch the EA app on Windows, it shows DA2 and DAI as being in my library through Steam, but for Origins I only have the option to purchase it, despite it being the only DA game I currently have installed and am actively playing it.
Some suggested logging in in game into the EA servers, however, it seems DAO servers were shut down and it's no longer possible to log in.
Another solution I've seen is manually inputting Steam DAO key into EA app, however Steam no longer allows users to view game keys, os this is not possible any more, either.
- EA_Shepard9 months ago
Community Manager
@sengt If you are still having an issue send me a DM with your EA ID.
@monozuki If it is asking you to purchase that is more of an entitlement issue. Your EA account doesn't see that you own it. Can you send me your EA ID or a case number of the EA account itself?
- 8 months ago
Hi, I also have this problem. I DA2 and DA:Inquisition, but not Origins. However, I think it was only called Dragon Age when I bought the game. Still, it does not show up at all on the EA app. I am also unable to send a direct message to anyone yet since today is the first day I logged onto these forums on this account.
- EA_Shepard8 months ago
Community Manager
@Tarrine DAO was pre Origin, so it was implimented into Origin years ago which is why. Then the different versions came out with DLC, so its been updated over the years.
Currently, when you log into the EA app, you are not seeing Dragon Age Origins.When you search the EA app store, does it ask you to purchase or download?
When you initially got the game, was it from a retailer or did you use a code?
- 8 months ago
Hello I'm also having this same problem. My Steam account is linked, and the DA2 and DAI from Steam show up just fine, it's only DAO that won't show up. I've tried reinstalling both the EA app and DAO but it hasn't worked.