Forum Discussion

9 months ago

Dragon Age Origins not showing on the EA app

I have Dragon Age: Origins on Steam, but it runs slowly despite the 4GB RAM patch. I was told on the Steam forums to try running it from the EA App, but Dragon Age Origins doesn't appear in my games....

monozuki

9 months ago

Hi,

I'm in the exact same situation (one EA account, one Steam account), when I launch the EA app on Windows, it shows DA2 and DAI as being in my library through Steam, but for Origins I only have the option to purchase it, despite it being the only DA game I currently have installed and am actively playing it.

Some suggested logging in in game into the EA servers, however, it seems DAO servers were shut down and it's no longer possible to log in.

Another solution I've seen is manually inputting Steam DAO key into EA app, however Steam no longer allows users to view game keys, os this is not possible any more, either.

EA_Shepard

Community Manager

9 months ago

@sengt If you are still having an issue send me a DM with your EA ID.

@monozuki If it is asking you to purchase that is more of an entitlement issue. Your EA account doesn't see that you own it. Can you send me your EA ID or a case number of the EA account itself?

Tarrine
8 months ago
Hi, I also have this problem. I DA2 and DA:Inquisition, but not Origins. However, I think it was only called Dragon Age when I bought the game. Still, it does not show up at all on the EA app. I am also unable to send a direct message to anyone yet since today is the first day I logged onto these forums on this account.
- EA_Shepard
  Community Manager
  8 months ago
  @Tarrine DAO was pre Origin, so it was implimented into Origin years ago which is why. Then the different versions came out with DLC, so its been updated over the years.
  
  Currently, when you log into the EA app, you are not seeing Dragon Age Origins.
  
  When you search the EA app store, does it ask you to purchase or download?
  
  When you initially got the game, was it from a retailer or did you use a code?
  - Tarrine
    8 months ago
    Thank you EA_Shepard.
    Yes, if I go into EA app the game isn't listed in the library. And searching for Origins, the system lets me buy it. When I originally got the game, it was retailed. I don't have the box anymore though. I have moved a couple of times since then and didn't take it with me.
    Thank you.
hahtze
7 months ago
Hello I'm also having this same problem. My Steam account is linked, and the DA2 and DAI from Steam show up just fine, it's only DAO that won't show up. I've tried reinstalling both the EA app and DAO but it hasn't worked.