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Anonymous's avatar
Anonymous
10 years ago
Approved

Origin in game not working and can't connect to the DA server

I've seen some posts about this but I haven't seen them mentioning that their origin overlay thing in game isn't working. I'm on PC and I can't connect to the dragon age server in inquisition. The origin in game doesn't work. I have it enabled for all games and it works for every game I have on origin except DAI. All I want to do is import my custom world state. When I try to connect to dragon age servers I get this message: "You must be signed in to origin to access the online features. Please go online in the origin window and try again." That would be easy if only I could access the origin window. I try shift+F1 and it does nothing. Again it works on all other games. I'm pretty sure it has always been like this?? I think I just gave up the first time and stuck with the default. I can't be sure but I got to a point in game where the glaring inconsistency with the choices I made in the two previous games really bothered me so I decided to import the save.

I have tried reinstalling origin as administrator, repairing the game, making sure no other programs were running that could interfere. 

Please forgive the repetition and rambling-- I am very tired and annoyed. Also if this question has already been answered please link me the post. I'm not sure if this will help but here is a link to my system's stuff. 

Does anyone have any solutions or suggestions?? Pls help 

dragon age inquisition

1 Reply

  • Leora85's avatar
    Leora85
    Hero+
    10 years ago

    @PraiseCats You don't need Origin in game to deal with this issue (many people actually find turning Origin in game off helps with some issues with DAI, especially if they're running the game on lower end systems), to make sure you're logged in in Origin, you want to alt + tab to the actual Origin application and make sure you're logged in. Or just make sure you're logged in/not in offline mode before launching Inquisition. 

    You also need to be logged in within the game itself. I don't actually remember where to do this (as mine just logs me in automatically and has done since I first installed it over a year ago), it may be in Options under the Account section. You must be using the same EA account to log in to Inquisition as you're using for Origin. You also need to use this same account for the DA Keep if you want to import world states.

    If you're having issues connecting to the servers, make sure any anti virus/anti malware programs and your firewall are allowing both Origin and Inquisition to access the internet. Turning off any VPN or proxy you might be using could also help.

    The only thing that stands out in your dxdiag is your CPU. It states that it's a dual core, minimum requirements call for a quad core. If the game works fine for you, though, then I guess it's not that big an issue. It shouldn't have any impact on your ability to contact the servers, as far as I'm aware.

    Hopefully something in there helps. If not, feel free to come back and let us know. 🙂

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