[PC] We're Sorry An Error Has Occurred on Launch
cant start game what the heck guys
Forum Discussion
EA_Shepard
Community Manager
Community Manager@thebigguy09876 Can you attach a DxDiag for me?
here it is
Try this:
- Make sure EA app and Steam are closed.
(Not just minimised siting in the try, completely closed!) - Press the Windows key and "R" at the same time.
- Type or copy and paste "%ProgramData%\Electronic Arts\EA Services" (without the quotes) into the new Window > ENTER
- Delete the "License" folder.
- Test
did not work i can run other games like red alert and dead space just not DAI it's not the pc but the servers
same thing happened
- EA_Shepard
@thebigguy09876 I took a look at the account. I do not see that your account owns Dragon Age Inquisition. I can see a handful of owned DLC but no base game.
When and where was the base game purchased? Was it from the EA app, Steam, Epic or a third-party retailer?
Where was the game redeemed?
Can you think of any other accounts that would have logged in to play the game?
Was the game played through EA Play?
- Make sure EA app and Steam are closed.
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