Encountered it just now... my hard work gone my only one game file.... i hate replaying again D: and its worth 67 hours of gameplay too
I am also having this problem. Had to put a new HDD in my PS4 and now there is absolutely NO WAY to download the DLC again. So I am basically locked out of all my save game files. Chatted to a "game advisor" last night and they basically said "tough luck" and then tried to give me a 15% discount voucher for Origin on PC which wont do me any good on my PS4. EA is the worst when it comes to customer care......
I just got this message today as well on my PS4. I tried deleting the system data for the game, and I then went in and reinstalled the game, downloaded the Flames of the Inquisition DLC pack and it installed, then I downloaded the most recent update which also installed. Now when I try to pull up my save I get a message saying "This save file can not be loaded, as installation is still in progress. Please wait for the installation to finish then try again." The problem there is that there is absolutely nothing being installed at the moment. Everything is installed. I have a feeling that I'm not getting those 61 hours back either. The fact that there are so many posts on this page and no answers probably means we're never getting an answer. And it also means I'm never buying a Bioware game again, even if Mass Effect is one of my favorite game series, I'm not going to waste 61 hours of my life to have to do it all over again.
