¿Como va todo? Espero que estes disfrutando del juego. 🙂
Verás, me gustaría que me dieras un poquito mas de información sobre el ordenador que estas utilizando, su características. De esta forma podré ver si es un error que afecte a algunos ordenadores con características en común.
------------------ System Information ------------------ Time of this report: 11/18/2014, 08:35:56 Machine name: SKOLL Operating System: Windows 8.1 Pro 64-bit (6.3, Build 9600) (9600.winblue_r3.140827-1500) Language: Spanish (Regional Setting: Spanish) System Manufacturer: MSI System Model: MS-7588 BIOS: Default System BIOS Processor: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (4 CPUs), ~3.2GHz Memory: 8192MB RAM Available OS Memory: 8184MB RAM Page File: 1987MB used, 7475MB available Windows Dir: C:\Windows DirectX Version: DirectX 11 DX Setup Parameters: Not found User DPI Setting: Using System DPI System DPI Setting: 96 DPI (100 percent) DWM DPI Scaling: Disabled DxDiag Version: 6.03.9600.16384 64bit Unicode ------------ DxDiag Notes ------------ Display Tab 1: No problems found. Sound Tab 1: The file Envy24HF.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 2: The file Envy24HF.sys is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Input Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (retail) DirectDraw: 0/4 (retail) DirectInput: 0/5 (retail) DirectMusic: 0/5 (retail) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: AMD Radeon HD 6700 Series Manufacturer: Advanced Micro Devices, Inc. Chip type: AMD Radeon Graphics Processor (0x68BF) DAC type: Internal DAC(400MHz) Device Type: Full Device Device Key: Enum\PCI\VEN_1002&DEV_68BF&SUBSYS_31421682&REV_00 Display Memory: 4853 MB Dedicated Memory: 1013 MB Shared Memory: 3840 MB Current Mode: 1920 x 1080 (32 bit) (60Hz) Monitor Name: Generic PnP Monitor Monitor Model: E2242 Monitor Id: GSM58BF Native Mode: 1920 x 1080(p) (60.000Hz) Output Type: DVI Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll Driver File Version: 8.17.0010.1315 (English) Driver Version: 14.301.1001.0 DDI Version: 11 Feature Levels: 11.0,10.1,10.0,9.3,9.2,9.1 Driver Model: WDDM 1.3 Graphics Preemption: DMA Compute Preemption: DMA Miracast: Not Supported Hybrid Graphics GPU: Not Supported Power P-states: Not Supported Driver Attributes: Final Retail Driver Date/Size: 9/15/2014 19:31:42, 1335544 bytes WHQL Logo'd: Yes WHQL Date Stamp: Device Identifier: {D7B71EE2-2BFF-11CF-1170-4811BEC2C535} Vendor ID: 0x1002 Device ID: 0x68BF SubSys ID: 0x31421682 Revision ID: 0x0000 Driver Strong Name: oem43.inf:cb0ae41403fa6046:ati2mtag_Evergreen:14.301.1001.0😛ci\ven_1002&dev_68bf Rank Of Driver: 00DA2001 Video Accel: ModeMPEG2_A ModeMPEG2_C DXVA2 Modes: DXVA2_ModeMPEG2_IDCT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeVC1_VLD Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps= D3D9 Overlay: Not Supported DXVA-HD: Not Supported DDraw Status: Enabled D3D Status: Enabled AGP Status: Enabled
Por el momento el juego lo tengo en requerimientos minimos, ya que la tarjeta no sirve para los requerimientos recomendados. El resto hasta donde sé, está dentro de los requerimientos minimos y recomendados.
Tambien cuando jugaba temprano, el juego se tilda o se friza en la pantalla de inicio. Asi como tambien cuando lograba ingresar y jugar en alguna cinematica se crasheaba con el siguiente mensaje:
DirectX Error --------------------------- DirectX function "GetDeviceRemovedReason" failed with DXGI_ERROR_DEVICE_HUNG ("The application's device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed. "). GPU: "AMD Radeon HD 6700 Series", Driver: 14.9 (14.301.1001-140915a-176154C)
Por lo que buscando en el foro en otros juegos, el mismo error se podia arreglar, pego lo que copie sobre la posible solucion, Cambio los nombres de los juegos.
Go to the DAI folder in .\origin games\Dragon Age Inquisition\ Open ._Installer\directx\redist Right click on DXSETUP.exe and click "Run as Administrator". Install & reboot !
What this does is install the DirectX libraries that were copied to your hard drive but never installed that are needed for DirectX to properly process the game code.
Dejo avisado que la solucion brindada, por el momento no me ha vuelto a crashear el juego.
De todos modos seguramente se iran aplicando parches que mejoren el juego, ya que recien sale al mercado.
Verás, el fallo que me marca ese análisis me dice que es un problema gráfico. Antes de centrarnos en ver si es un problema de compatibilidad, me gustaría que probases lo siguiente.
Lo primero, desinstala los drivers que tengas instalados de tu tarjeta gráfica en tu ordenador. Una vez hecho esto, pasa el programa Ccleaner para limpiar los archivos restantes que no se hayan borrado.
Ahora, descarga el último driver disponible e instala sin problemas.
EA Staff (Retired)
