I'm having the same issue. I was getting some shader compilation stutters during gameplay, so I deleted the game shader cache in order to make it create all the shaders again. However, it doesn't create (or check for it) when I start it again. Now my game is completely unplayable.
EDIT: found a fix. It appears that you can't delete all files or even the shader cache folder, some files on this folder are installed with the game itself. Just check the files integrity on Steam that it will download everything again and recompile shaders at the next game startup. I own the game on Steam, but probably checking the files integrity on the EA app should work as well.
