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Re: Keyboard/Mouse/Controller No input

I've tried just keyboard and mouse and I've tried just controller still getting the issue.  I even tried switching to a different non-logitech keyboard and mouse to see if that helps to no avail

4 Replies

  • holger1405's avatar
    holger1405
    Hero+
    10 months ago

    @Raneska 

    Repair the game.


    (EA app: My Collection > Click on the three dots on the game cover > Repair)
    (Steam: Game Library > Right-click the game > Properties > Local Files > Verify integrity of game files.)

    If that alone don't helps,

    Please preform a clean boot and test the Game in clean boot mode.

    In clean boot:
    - Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
    - Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
    - Make sure any CORSAIR/Asus/Razor software is disable or deinstalled.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @Raneska Hi there! I wanted to check in and see how things are going. Are you still experiencing any issues?

    Thanks!

  • Raneska's avatar
    Raneska
    10 months ago

    So ran the system with no background apps on didn't have the issue tried figuring what was causing the problem couldn't so i system wiped the whole computer and it's working great. 

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    10 months ago

    @Raneska wrote:

    So ran the system with no background apps on didn't have the issue tried figuring what was causing the problem couldn't so i system wiped the whole computer and it's working great. 


    @Raneska Yeah something was def causing an issue in the background. Even for myself with a basic testing PC can be rough trying to find. Glad you are able to get in and play now though!

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