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GinetteReno66's avatar
GinetteReno66
Seasoned Scout
6 months ago

Crackling audio

I've seen a few others report this issue but I'm having it as well. Basically I get cracking audio as soon as I load into Minrathous. It sounds awful and the dialogue from Varric sounds crackly and distorted as well.

I tried verifying that my sound drivers are up to date (they are), tried reinstalling them (no change in the issue) and I also tried tweaking every audio setting in the game to see if that changed anything. No dice there either.

I also checked my audio settings and I don't have any enhancements enabled nor do I have spatial sonic sound on.

At a bit of a loss as to how to fix this. Does anyone have any ideas?

13 Replies

  • royalpriest's avatar
    royalpriest
    Seasoned Newcomer
    6 months ago

    I'm having the same issue.  I didn't notice any problems until I tried to go to Dock Town.  When in the busy street sections with rain and nearby fires, dialogue between companions and NPCs is full of annoying cracks and static.

    i7 4790 3.6GHz / RTX 4070 Super 12GB / SSD / 16 GB DDR3 PC3-12800 800 MHz, Dell Alienware AW3418DW GSync 3440x1440 21:9 3k at 100Hz / Creative Sound Blaster Z / Windows 10 10.0.19045.5011 / Nvidia Driver 566.03

     

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    6 months ago

    Hey Everyone, 

    If you are running into an issue with sound crackling or cutting out. Try disabling any extra sound features on your device (Like Dolby/DTS or Windows Sonic), and disable the 3D audio setting in-game. 

    After, restart Veilgaurd and let us know if this continues.


    If this continues after today's 1.0.0 patch, please let us know the following:

    • EA ID (PSN ID/Gamertag):
    • Which platform are you on?
    • What type of audio device are you using?
    • If possible, share a Screenshot or Clip...
    • If on PC, share a Save file for our team to look at. 
    • If on PC, please share a DxDiag file and an EA app Error ID Number

    Cheers!

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