[Update]
Morning Everyone,
Thank you again to everyone who continues to provide your information on this issue.
Checking in today our team was able to make a change early this morning and your code should now work when redeeming.
If your on a web browser you may want to clear your cache or restart your console if redeeming there. After let us know if your code redeems!
I am not sure why is this marked as solved and there is a solution, but this is still not working and manner of restarting your console or calling your retailer will help with a code that is supposed to come with the game. But they want us to send someone the code on a forum... yeah that's not suspect at all.
Bought the game, installed well, but I don't have anyway to get my preorder bonus and the deluxe code isn't working on console or a browser.
So basically we paid extra for deluxe and pre-ordered and EA or whoever did not do their due diligence to make sure those who pre-ordered and bought the deluxe version would get what they paid for or answers for why nothing was working...
Sounds like if they don't fix this soon, it could be a quicker failure than than Concord... I guess EA saw that failure and told Sony to hold their beer because they could screw up a launch faster.
I am having the same exact issue
