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kendallp2009's avatar
kendallp2009
Seasoned Newcomer
2 months ago
Solved

Charged Three Times, Refunded Twice, Still No Pack — EA What Is Going On?

I have been playing The Sims for 11 years. Started with Sims 3 and now consistently a Sims 4 player. I hadn't bought a pack in a while, so I decided to treat myself. Welp, I just treated myself to an...
  • EA_Darko's avatar
    EA_Darko
    2 months ago

    Sorry to hear that you're having issues with this. 

    We cannot help with any issues related to an account or purchases on the forums and all we can do is suggest you speak with our support: https://help.ea.com/en/help-home/

    Our support team would be the only ones who can discuss this with you. 

    Darko

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 months ago

Sorry to hear that you're having issues with this. 

We cannot help with any issues related to an account or purchases on the forums and all we can do is suggest you speak with our support: https://help.ea.com/en/help-home/

Our support team would be the only ones who can discuss this with you. 

Darko

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