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Compensación día 1 Battlefield 6 no la recibo
Hola a todos, fui uno de los jugadores afectados por problemas el día del lanzamiento del Battlefield 6 como otros tantos jugadores. Hice la reserva del juego el día 7/10/2025 y probé a jugar el día del lanzamiento desde la plataforma de EA con la conclusión de que no pude jugar nada (mandé un correo diciendo que llevaba hora intentando entrar sin éxito). Días después, Battlefield publicó que compensaría a los jugadores afectados dándoles paquetes de experiencia y el pase de batalla 1 totalmente gratis. No he recibido compensación de ningún tipo. He hablado con el soporte técnico con diferentes resultados, que mi cuenta no cumplía los requisitos para la compensación (no se en que se basan), que el día 29 de octubre se les mando a todos los jugadores la compensación, otros me dijeron que lo único que podían hacer era documentarlo para que supieran que hay jugadores que aun no han recibido esa compensación, que escribiese en el foro de EA para que me hable algún responsable y me de solución... y algunas otras conclusiones que no solucionan mi problema... No se si hay algún caso mas como el mío pero espero que lo solucionen pronto ya que llevamos 4 días de pase de temporada y sigo sin una respuesta clara. Un saludo a todos.
ea play pro refund problems and bad customer service
i have been trying to get my refund and i am all suited for refund policies of ea and my country.so for the last 15 days i ve been contacting ea customer support and one person comes mails me why you want to refund i reply and after no mail from the support team i wrote like this more than 5 times and all replies are coming after 2-3 dahs or do not ever come :) so ea says they have excellent refund policy etc. etc. but i have seen everything except excellence on ea customer service this is a shame for a company known globally i want to get my refund as soon as possible i dont know if everyone has the same problems as me but this is unacceptable hope ea sees this and helps me because im sick of thisAppeal Regarding Account Ban in EA SPORTS FC – Case Number 225655290
Dear EA Support Team, I hope this message finds you well. I am reaching out regarding the ban on my account in EA SPORTS FC, which was applied due to a suspected violation of the Transfer Market rules. The case number associated with this issue is #225655290, and I have submitted previous appeals regarding this matter, all of which were rejected without clear explanation. I kindly request that you reconsider your decision based on the information provided in this email. Details of the Ban: My account was banned due to a suspected violation of the Transfer Market rules, but I would like to emphasize that I have not engaged in any activities that would breach EA’s policies. I have always adhered to the rules and have not participated in any illegal transactions, such as buying or trading accounts from unofficial sources. If there has been any misunderstanding regarding my actions in the game, I am more than willing to provide further clarification or additional information. My Commitment to the Rules: I have always been fully committed to the guidelines and policies set forth by EA. I have never engaged in suspicious activities, such as purchasing accounts from unverified sources or manipulating the Transfer Market in any unauthorized way. If any of my actions may have been misunderstood, I am more than happy to provide evidence or further clarification to resolve any confusion. Attached File: I have attached a detailed file outlining all of my activities within the game during the recent period, which comply with EA’s official rules. I believe this file will help shed light on my case, and I trust that a thorough review of the document will clarify any misunderstandings. Request for Review: I respectfully request that you carefully review my case and reconsider the ban based on the new information provided. I am confident that upon closer inspection, you will find that the ban was imposed due to an error or misunderstanding. I kindly ask for a second chance to regain access to my account and continue enjoying the game. The Importance of This Case to Me: The ban has had a significant impact on my gaming experience, as I have invested a considerable amount of time and effort into developing my account. I fully respect EA’s role in maintaining the integrity of the game, but I assure you that I have not taken any actions that would compromise that integrity. Regaining access to my account will allow me to resume playing and participating in the EA community. Full Cooperation: I want to emphasize that I am more than willing to fully cooperate with you in resolving this issue. If there are any additional investigations or if I can provide further information to assist in the review process, I am more than happy to do so. I trust that a detailed review will lead to a fair and transparent decision regarding my case. Conclusion: Thank you for your time and attention to this matter. I look forward to a resolution as quickly as possible, and I hope that you will reconsider the decision to ban my account. I greatly appreciate your consideration and the opportunity to return to the game. Sincerely, Case Number: #225655290Regional payment fairness
Hello EA Support Team, I would like to provide feedback regarding the current pricing for in-game content and Battle Pass in Malaysia and Southeast Asia. While the nominal price is aligned with USD pricing, the relative purchasing power difference makes the cost significantly higher for SEA players. For example: Battle Pass price: ~RM47.50 (USD 9.99)Median Malaysian salary: ~RM2,500–RM3,000Cost ratio to monthly income: ~1.6%–1.9% In the US, the same price represents only ~0.27% of median monthly income This results in SEA players paying 5–7 times more relative effort than US players. I respectfully request EA to consider: ✅ Adjusted regional pricing ✅ Periodic localized discounts ✅ EA Play benefit improvements for SEA region ✅ Transparent regional pricing policy communication This would greatly improve fairness, player satisfaction, and long-term engagement in the SEA market. I appreciate your efforts and hope EA will continue to support players in our region. Best regards Platform: PS Region: Malaysia
refund process for pre-orders is a scam
Hello, i purchased on preorder bf6 via ea app, on the day of the launch i tried to play the game - i spent 1hour in the main menu trying to fix something, download packs - without a success. I immidiately applied for refund and bought fully working game on steam. I went over the period for refunds by 1 day! And how could i know that game would be faulty when i bought game on preorder? From 10.10.2025 no one contacted me on the ticket i created i only saw being updated to "new" status each time. I finally contacted support via sales tab (there is no possiblity to contact via contact for refund topics). I was informed that my refund is not elligable for refund due to the fact that i missed the time to report it (again, by one day and it was due to the fact that game was bought on preorder 15 days ago). I refunded it because of your technical problems not mine, i purchased it on steam and playing without any trouble till this day. Your support is pasting copy-paste answers not giving it any thought. My case no is 224746452, and its not been changed or answered for almost 3 weeks now. Leaving customer who bought game on preorder without option to refund it is SCAM suggesting no one should ever risk buying it via ea app because they will be left without any refund policy even if the game is faulty because of your technical problems.refund process for pre-orders is not working
Hello, i purchased on preorder bf6 via ea app, on the day of the launch i tried to play the game - i spent 1hour in the main menu trying to fix something, download packs - without a success. I immidiately applied for refund and bought fully working game on steam. I went over the period for refunds by 1 day! And how could i know that game would be faulty when i bought game on preorder? From 10.10.2025 no one contacted me on the ticket i created i only saw being updated to "new" status each time. I finally contacted support via sales tab (there is no possiblity to contact via contact for refund topics). I was informed that my refund is not elligable for refund due to the fact that i missed the time to report it (again, by one day and it was due to the fact that game was bought on preorder 15 days ago). I refunded it because of your technical problems not mine, i purchased it on steam and playing without any trouble till this day. Your support is pasting copy-paste answers not giving it any thought. My case no is 224746452, and its not been changed or answered for almost 3 weeks now. Leaving customer who bought game on preorder without option to refund it is SCAM suggesting no one should ever risk buying it via ea app because they will be left without any refund policy even if the game is faulty because of your technical problems.
Do better.
This app has been a nightmare to use since it's launch. I don't understand how a company that has been around as long as EA has could be so inept at designing a simple store. The fact that I can not launch a game I have owned and easily played for 10+ years without having to launch this bulls*t app is absolutely maddening. As someone who is on the go a lot I don't always have access to wifi and the app will not launch on a hotspot. As much love as I have for this game, your trainwreck of an app makes me want to give it up. It's truly unfortunate that this company has been bastardized to this extent and that so many great games are shackled to this atrocity.
Detailed update information in EA App
Hello, Since you guys switched from Steam to Origin I used your app to buy your games. The one thing I'd love to see is a list of updates/patches with details. If that exists already it's not easily noticeable. I understand if you guys are not putting much into the EA app. If you are please consider my suggestion. If not, please allow a way to transfer my library to Steam. If these suggestions are already possible and I'm not aware let me know. Thank you, SBBroken again wow
When are you actually going to make a good game why is there problems in these games these days that wasnt there years ago silly stumbling just so your opponent can take the ball away your keeper makes saves and for a second your team is disabled and thats a fact because your team never react to the rebound yet the ball just goes straight to their players feel and you have made the game do that just like tackles you know full well you have got there but does it take the ball no its will aways tackle though if its got the chance to kick it out for a corner though eh you can win the ball and all your players purposely run towards the player marking them when they should be moving away there's to many things ruining the game new shooting playstyles yet you do nothing to keepers but you say you do yeah clearly when he can save a ball going 120mph but falls on the floor (no dive) or jumps the wrong way for a slow curling shot its just madness at this point we are paying for a game that doesn't even listen to what your doing still crashing on menus for nothing gameplay that makes you feel like your controlling nothing at all games ridiculous your now expected to chase people down the wing that have probably -20 pace on you but be controlling a player on completely different side of the pitch just to make him do what he should be anyway 😅😅games a joke and your doing nothing to make it better just putting more stuff in the game to make it not even work definitely the last fifa I play been playing for years but its not even a game anymore you win 5 0 and come house the match ready to smash your house up what is this seriously
Sick of the EA App Popping Up After Games
I don't understand why the bloody app pops up after I exit a game. If I had the app open, I would expect it to be open when exiting the game. If I had the EA app closed, I don't want it bloody poppin up in my face when I'm done. So many extra mouseclicks and wasted time. It adds up when you've done it thousands of times. Would really make me happy this small thing. SUMMARY: EA app should be in the state it was in before the game launched when the game has been exited.
Can we have the old transfers back like it was for FIFA 23 on all the FCS
can we have the old transfers back like they were on FIFA 23 on FC 25 and 24 we shouldn't have to wait until the end of the season to transfer to another club how many FC games are we going to waste with this kind of career mode we need to change back to like it was on FIFA 23 on all FC games and the ones you will make career mode is a big key thing for FC and EA Sports itself please change it thanks also can we negotiate our contracts on how many years we want to join for and can we have the FIFA Club World Cup in the game too I don't want this rubbish end of the season transfer rubbish on any FC game in the future it's crap and rubbish it kills the game
Terrible game once again
Been playing sqaud battles for first few days of the game and soon as I go for one game online gets to half time at 2 2 and what do you know typical ea with fifa something went wrong with app and closed the game nice one so now my first loss on the past few fifas are me getting disconnected absolutely ridiculous and then it tries to blame me giving me a disconnection warning ⚠️ had no complaints about the game and soon as I play an online game you start you stuff its just absolutely crazy something went wrong with app for nothing your just a joke and clearly not fixed the things that need fixing my second goal conceded I tackled with my defender then he tuck the ball back by his leg going through both my players legs and tapping the ball away honestly whats the point playing the that can happen in a game that's meant to be realistic hows he tacking the ball if both my players legs are in the way and his leg just magically goes through them like a leg sweep and off he goes madness you literally dont know what your doing
Returning to Form
EA App is limited in its PC Nativity. Expansion to mobile, dev kits for studios to produce companion apps, long-term persistent player engagementvia para-play & mtx, 10x revenue per project. Thank you, I will accept your offer to serve the Board as EA's next Aide-de-Campe per Chief Strategy Officer. Battlefield was truly great when I could influence the field of battle from my mobile device. Communicating to console comrades from an iPad mini was insane work that we need to see again for a true leg-up on "competition." Battlefield 6 presents the perfect opportunity for a true return to form and inspiration for other studios to follow-suit in supporting mobile companion application experiences that'll captivate attention and maximize shareholder value. Return commander mode to the base or I swearsie to Solomon for realsies that I'll refuse every mtx in BF6; on 550 BFC (BF2042), this I sweat Sincerely, dj tl:dr- push for mobile ea app & nest companion apps from partner studios. or tell me what I missed idk P.S. BF6 is fun and I like playing it. The gunplay's a lil weird but it's alright so far. Stoked to experience a UX/UI refresh once the team's cooked the planned devcycle. Lots of clicks to customize. Can't keep track of the things I can't yet buy for mtx.
EA APP is terrible
Why has EA ruined a perfectly good working app (ORIGIN)? The new app is buggy and constantly locks up after a pause in play time. Specifically, it constantly demands re-logging in and has NO capacity to remember my settings. When it locks up I am forced to CRASH the app via Task Manager, then re-log in, etc. Here's the real pain - we have a family situation where we do NOT allow constant internet connection. Obviously, the EA app is constantly data polling our account for data collection reasons. Unfortunately, when we disconnect from the internet EA gets stupid and eventually crashes. EA - please FIX. You do NOT need a 24-7 connection. That is rude and invasive. Let us log in and leave us alone. Even better - allow the USER to change these settings. We have NO desire to constantly sync. Local is all we want. Thanks!
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